Samarth Mathur Email & Phone Number
Managing Director @ JPMorgan Chase & Co.
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Samarth Mathur Location
- Manila, National Capital Region, Philippines
Samarth Mathur Work
- 2019 - now Managing Director @
- 2016 - 2019 Group Vice President @
- 2016 - 2016 Vice President Operations @
- 2014 - 2016 Executive Vice President @
- 2014 - 2014 Vice President Operations @
- 2010 - 2011 Vice President - Operations @
- 2010 - 2010 General Manager - Operations @
- 2006 - 2008 DGM Operations @
Samarth Mathur Education
- MIT Sloan School of Management
(Design)
2020 - 2021 - The Wharton School
(Management)
2018 - 2018 - Delhi University 1998 - 2001
- Institute of Hotel Management Calcutta 1995 - 1998
Samarth Mathur Skills
- Service Delivery
- BPO
- Transition Management
- Outsourcing
- Workforce Management
- Vendor Management
- Operations Management
- Operational Excellence
- Six Sigma
- Team Management
- CRM
- Business Process Improvement
- Quality Management
- Process Orientation
- Process Improvement
- Call Center
- Performance Management
- MIS
- Process Management
- Quality Assurance
- Business Transformation
- Management
- Team Leadership
- Cross-functional Team Leadership
- Offshoring
- Pre-sales
- Global Delivery
- Call Centers
- Process Excellence
- Employee Engagement
- Business Analysis
- Business Process
- Banking
- Business Process Re-engineering
- COPC
- Change Management
- Contact Centers
- Customer Experience
- Customer Satisfaction
- IT Service Management
- ITIL
- Leadership
- Managed Services
- Process Engineering
- Program Management
- Project Delivery
- Resource Management
- Service Management
- Shared Services
- Sla
Samarth Mathur Summary
- Samarth Mathur, based in Manila, National Capital Region, Philippines, is currently a Managing Director at Jpmorgan Chase & Co.. Samarth Mathur brings experience from previous roles at Convergys and Concentrix. Samarth Mathur holds a 2020 - 2021 MIT Sloan School of Management. With a robust skill set that includes Service Delivery, BPO, Transition Management, Outsourcing, Workforce Management and more. Samarth Mathur has 3 emails and 2 mobile phone numbers on RocketReach.
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