Samar Ali Email
Call center manager @ Cairo Call
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Samar Ali Location
- Egypt
Samar Ali Work
- 2011 -now Call center manager @
- 2008 -2011 Senior Customer Service Supervisor @
- 2008 -2011 Senior Customer Service Supervisor @ Allianz Egypt
- 2007 -2008 Product management Supervisor @ Hiteknofal Solutions
- 2005 -2007 Assistant Supervisor Telesales and customer service @ Orbit satellite and networks channels
- 2002 -2005 Telemarketing Agent @ Plutus Global Call center and Software House
- 2004 -2004 Sales and Marketing coordinator - Part Time Job @ E-HM
Samar Ali Education
- Zagazig University - Faculty of Education
Faculty of education (French)
1998-2001 - Notre Dame des apôtres Langage école. High Certificate of Secondary School
Secondray school (French)
1984-1998
Samar Ali Skills
- Leadership
- Hiring
- Team Building
- Employee Engagement
- Human Resources
- Call Center
- Soft Skills
- Sales
- Customer Retention
- Call Center Mangement
- Customer Satisfaction
- Internet Research
- CRM
- Business Analysis
- Communication
- Negotiation
- Soft Skills Trainer
- Telesales
- Team Leadership
- Team Management
- Performance Appraisal
- System Administration
- Software Documentation
- Process Improvement
- Strategic Planning
- Organizational Development
- Telemarketing
- Sales Management
- Talent Management
- Microsoft Office
- Operations Management
- Employee Relations
- Administration
- Training
- Time Management
- Employee Training
- Interviews
- Change Management
- Customer Service
- Mangement
- Project Planning
- Budgets
- Management
- Teamwork
- HR Policies
- Project Management
- Coaching
- Problem Solving
- Outsourcing
- Marketing Strategy
- Call Centers
- Recruiting
- Job Descriptions
- Analysis
- Performance Management
Samar Ali Summary
- Samar Ali, based in Egypt, is currently a Call center manager at Cairo Call Contact Center. Samar Ali brings experience from previous roles at Allianz, Allianz Egypt, Hiteknofal Solutions and Orbit satellite and networks channels. Samar Ali holds a 1998 - 2001 Faculty of education in French @ Zagazig University - Faculty of Education. With a robust skill set that includes Leadership, Hiring, Team Building, Employee Engagement, Human Resources and more. Samar Ali has 2 emails on RocketReach.
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