Samar Ali Location
- Egypt
Samar Ali Work
- 2012 - now Execuitive Manager @ Innovia Integrated Soultion
- 2011 - now Contact Center Manager @ Innovia Contact Center
- 2011 - 2012 Call center manager @
- 2008 - 2011 Senior Customer Service Supervisor @
- 2007 - 2008 Product management Supervisor @
- 2005 - 2007 Assistant Supervisor Telesales and customer service @ Orbit satellite and networks channels
- 2002 - 2005 Telemarketing Agent (English and French and Arabic @ Plutus Global Call center and Software House
Samar Ali Education
- Notre Dame des apotres
Bachelor of Arts (BA) (French Language and Literature)
1985 - 1998 - Notre Dame
Bachelor's degree (Education French Sector)
1985 - 1997
Samar Ali Skills
- Leadership
- Hiring
- Team Building
- Employee Engagement
- Human Resources
- Call Center
- Soft Skills
- Sales
- Customer Retention
- Call Center Mangement
- Customer Satisfaction
- Internet Research
- CRM
- Business Analysis
- Communication
- Negotiation
- Soft Skills Trainer
- Telesales
- Team Leadership
- Team Management
- Performance Appraisal
- System Administration
- Software Documentation
- Process Improvement
- Strategic Planning
- Organizational Development
- Telemarketing
- Sales Management
- Talent Management
- Microsoft Office
- Operations Management
- Employee Relations
- Administration
- Training
- Time Management
- Employee Training
- Interviews
- Change Management
- Customer Service
- Mangement
- Project Planning
- Budgets
- Management
- Teamwork
- HR Policies
- Project Management
- Coaching
- Problem Solving
- Outsourcing
- Marketing Strategy
- Call Centers
- Recruiting
- Job Descriptions
- Analysis
- Performance Management
Samar Ali Summary
- Samar Ali, based in Egypt, is currently a Execuitive Manager at Innovia Integrated Soultion. Samar Ali brings experience from previous roles at Innovia Contact Center, Cairo Call Contact Center, Allianz Life Assurance Company - Egypt and Hiteknofal Solutions. Samar Ali holds a 1985 - 1998 Bachelor of Arts (BA) in French Language and Literature @ Notre Dame des apotres. With a robust skill set that includes Leadership, Hiring, Team Building, Employee Engagement, Human Resources and more. Samar Ali has 2 emails on RocketReach.
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