2020 -
2024 Bilingual Customer Service Representative @
2020 -
2020 Bilingual Customer Service Representative @
2019 -
2020 Client Services Representative @
Samaa Ali Education
University of Toronto
Bachelor of Arts - BA (PSYCHOLOGY)
2016
-
2021
Samaa Ali Skills
Legal Terminology
Telephone Manner
Active Listening
Phone Etiquette
Microsoft Office
Computer Literacy
Service Levels
Problem Solving
Financial Transaction Processing
Loans
Policies & Procedures
Banking Services
Positive Discipline
Professional Skills
Presentation Skills
Working Experience
Investment Management
Client Liaison
Universal Life Insurance
Sociology
Psychology
Teamwork
Microsoft Dynamics
Written Communication
English
Customer Interaction
Customer Service Training
Life Insurance
Interpersonal Communication
Team Management
Project Planning
Customer Service Operations
General Insurance
Client Services
Customer Service Management
Software Implementation
Communication
Customer Satisfaction
Speaking French
French
Cold Calling
Desktop Computers
Customer Data
Troubleshooting
Thinking Skills
Technical Support
Customer Support
Microsoft Excel
Insurance Industry
Insurance Brokerage
Working with Brokers
Critical Thinking
Confidentiality
Customer Service Representatives
Bilingual Communications
Customer Service
Client Relations
Investments
Insurance
Customer Experience
Samaa Ali Summary
Samaa Ali, based in Toronto, ON, CA, is currently a Credit Underwriter at Canada Life. Samaa Ali brings experience from previous roles at OBSI - Ombudsman for Banking Services and Investments and DXC Technology. Samaa Ali holds a 2016 - 2021 Bachelor of Arts - BA in PSYCHOLOGY @ University of Toronto. With a robust skill set that includes Legal Terminology, Telephone Manner, Active Listening, Phone Etiquette, Microsoft Office and more. Samaa Ali has 1 emails on RocketReach.
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