Sam Segal Email & Phone Number
Director, CX Operations @ Create CX
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Sam Segal Location
- Woodcliff Lake, NJ, US
Sam Segal Work
- Director, CX Operations @ (April 2024 - Present)
- Director of Operations @ (April 2024 - Present)
- Senior Manager, CX Operations @ (August 2023 - April 2024)
- Senior Operations Manager @ (August 2023 - April 2024)
- Account Executive @ (July 2019 - June 2023)
- Lead @ (July 2019 - June 2023)
- Customer Experience @ (September 2017 - July 2019)
- Collections Associate @ (January 2017 - January 2019)
- Concierge @ (October 2017 - September 2018)
- Guest Services Supervisor @ (December 2013 - July 2016)
- Customer Support Agent @ (August 2013 - October 2013)
- Mail Order and Website Department @ Zabar's (October 2011 - August 2013)
- Ambassador @ (June 2009 - February 2012)
- Fan Assistance @ (January 2007 - January 2010)
Sam Segal Education
- University of Rhode Island
Bachelor of Science - BS (Communication and Media Studies)
2007-2011 - University of Rhode Island
Bachelor of Science (Communications Studies)
2007-2011
Sam Segal Skills
- 20/20 Design Software
- Account Management
- Analytical Skills
- Application Migrations
- Automation
- Broadcast
- Business Process Outsourcing (BPO)
- Business-to-Business (B2B)
- Client Retention Programs
- Coaching
- Collaborative Decision-making
- Communication
- Creative Problem Solving
- Customer Communication
- Customer Experience
- Customer Loyalty
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Customer Support
- Data Entry
- Decision-Making
- Direct Client Interaction
- Employee Learning & Development
- Event Management
- Event Planning
- Google Docs
- Google Workspace
- Health & Wellness
- Internal Audits
- Interpersonal Communication
- Interpersonal Skills
- KPI Reporting
- Key Metrics
- Kustomer CRM
- Lead Time Reduction
- Leadership
- Macros
- Management
- Marketing Communications
- Media Relations
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Operational Excellence
- Operations Directors
- Operations Improvement
- Operations Process Improvement
- Organizational Change Agent
- People Skills
- PowerPoint
- Problem Solving
- Product Knowledge
- Project Management
- Public Speaking
- Research Skills
- Shopify
- Social Media
- Social Media Marketing
- Social Networking
- Sponsorship
- Sports
- Sports Management
- Sports Marketing
- Staffing Services
- System Center Operations Manager (SCOM)
- Team Leadership
- Team Performance
- Teamwork
- Technology Platforms
- Technology Process Improvement
- Time Management
- Wellness
- Writing
- Zendesk
- Training
- Strategic Planning
Sam Segal Summary
- Sam Segal, based in Woodcliff Lake, NJ, US, is currently a Director, CX Operations at Create CX. Sam Segal brings experience from previous roles at Create CX and Phillip Jeffries Ltd. Sam Segal holds a 2007 - 2011 Bachelor of Science - BS in Communication and Media Studies @ University of Rhode Island. With a robust skill set that includes 20/20 Design Software, Account Management, Analytical Skills, Application Migrations, Automation and more. Sam Segal has 3 emails and 1 mobile phone numbers on RocketReach.
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