SABB Technology Stack

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey.

Facebook is a social networking site that makes it easy for people to connect and share with family and friends online.

Facebook pixel is a snippet of JavaScript code that allows customers to track visitor activity on their website.

DoubleClick is a digital advertising solution from Google.

Google Tag Manager helps marketers control the end-to-end process of adding website tags.

Later helps to plan, schedule, and manage content for Instagram.

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Twitter is a microblogging and social networking service on which users post and interact with messages known as "tweets".

AngularJS is a JavaScript-based open-source front-end web application framework mainly maintained by Google and by a community of individuals and corporations to address many of the challenges encountered in developing single-page applications.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bandwidth offers a suite of API products for businesses and developers wanting to add voice calling, secured 2FA text messaging (SMS), MMS or 9-1-1 emergency call connectivity to software and applications, while also accessing SIP trunking, routing, address verification and number porting services.

COBOL (Common Business-Oriented Language) is a computer programming language designed for use in business, finance, and administrative systems and widely used in applications deployed on mainframe computers, such as large-scale batch and transaction processing jobs.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

IBM MQ is messaging middleware that simplifies and accelerates the integration of diverse applications and data across multiple platforms.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

Aspect Software is a leading provider of integrated omni-channel customer engagement, contact center, and workforce optimization software for midsize businesses and enterprises.

Salesforce's Desk.com is a cloud customer support solution with features including agent console, knowledge base and multi-channel support.

Engage is a cloud-based messaging app for instant, 1 to 1 sales on the web.

Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent.

Nexthink provides solution to turn end-user feedback into actionable intelligence to improve business productivity.

SAS/ASSIST software is a menu-driven, task-oriented interface to the SAS System.

Sitecore is a cloud-based CMS and customer experience manager. From Sitecore's dashboard you can manage all content across the company website or mobile app and decide how it's displayed.

JIRA is a bug tracking, issue tracking and project management software from Atlassian.

Review Board is an open source, web-based code and document review tool built to help companies, open source projects, and other organizations keep their quality high and their bug count low.

Avaya is a multinational technology company that specializes in cloud communications and workstream collaboration solutions that define the future of work and the customer experience.

Cisco collaboration offers a range of collaboration endpoints, from IP phone and video devices to Web, mobile and desktop endpoints.

Cisco Contact Center provides a secure, available, and sophisticated contact center software solution for large number of agents and interactive voice solution.

Cisco Jabber lets you access presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

Cisco Unified Communications Manager (Unified CM) provides reliable, secure, scalable and manageable call control and session management.

Cisco VoIP phone systems lets users make phone calls over an IP (Internet protocol) data network.

Cisco WebEx is a cloud-based communication & collaboration app which combines screen sharing with voice & video conferencing, call recording, mobile apps & more.

Cisco delivers a comprehensive portfolio of switching solutions for Enterprise Networks, data centers, and smaller businesses.

SAS/Access is used to push data to and pull data from a variety of databases such as Oracle, SQL Server,. MySQL, Microsoft Access etc.

Verisign is a domain name registry solution designed for network security professionals. It enables users to access authoritative registries .com, .net, .name, .cc, and .tv domain names, map active second-level domain names with the Internet Protocol (IP) addresses of the name server for the domain name, manage and protect the DNS infrastructure, choose domain names in top-level domains (TLDs), and find registrars to register or renew domain names.

Cisco Unity Connection is a robust unified messaging and voicemail solution that provides users with flexible message access options and IT with management simplicity.

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.

Microsoft Project helps users plan projects and collaborate from virtually anywhere with the right tools for project managers, project teams, and decision makers.

Microsoft SharePoint is a web-based collaborative platform which is primarily used for storing and sharing documents, and communicating information across organization.

Explore Word is an easier screen-reading experience, new ways to work together on documents, and tools that help customers to polish their documents.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

TalentLMS helps manage and share knowledge by creating, storing and organizing courses, distributing courses and evaluating knowledge gained.

Wire is a secure messaging & collaboration tool for businesses with end-to-end encryption, group chats, video & voice calls, file sharing and screen sharing.

Collibra automates data management processes by providing business-focused applications where collaboration and ease-of-use come first.

McAfee is a cyber security platform that primarily develops digital-security tools for personal computers , server devices and mobile devices.

McAfee Email Gateway integrates comprehensive inbound threat protection with outbound data loss prevention, advanced compliance, detailed reporting, and simplified administration.

McAfee ePolicy Orchestrator (McAfee ePO) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.

Metasploit is a computer security project that provides information about security vulnerabilities and aids in penetration testing and IDS signature development.

PuTTY is an SSH and telnet client, developed for the Windows platform.

RSA Data Loss Prevention (DLP): Discover and monitor the location and flow of sensitive data such as customer credit card data, employee PII, or corporate intellectual property.

Collibra Data Quality uses machine learning to generate adaptive checks and rules that proactively identify data quality issues across various databases, files, and data streams.

Facebook Pixel helps organizations measure customer actions, build audiences and unlock optimisation tools. Facebook pixel is a snippet of JavaScript code that allows you to track visitor activity on your website.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

IBM InfoSphere DataStage is an ETL tool and part of the IBM Information Platforms Solutions suite and IBM InfoSphere.

Matomo is a free and open source web analytics application that runs on a PHP/MySQL webserver.

Nessus is a proprietary vulnerability scanner developed by Tenable, Inc.

Oracle Big Data offers solutions to help organize and analyze diverse data sources alongside existing data.

SAS Business Intelligence product suite includes products to help large organizations visualize and access data analytics.

Deem is a cloud and mobile commerce solution for businesses, enabling them to save, sell and syndicate resulting in lower costs, increased revenue and enhanced customer loyalty.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Ecwid eCommerce shopping cart is a powerful, secure and easy-to-use online store solution.

HP-UX is Hewlett Packard Enterprise's proprietary implementation of the Unix operating system, based on Unix System V.

IBM Cloud is a cloud platform that offers the most open and secure public cloud for business with a next-generation hybrid cloud platform, advanced data and AI capabilities, and deep enterprise expertise across 20 industries.

IBM i is an integrated operating environment with a reputation for robust architecture, exceptional security and business resilience.

Linux is a family of open source Unix-like operating systems based on the Linux kernel.

Veritas NetBackup (earlier Symantec NetBackup) is an enterprise level heterogeneous backup and recovery suite.

VMware, Inc. is a compute, cloud, mobility, networking, and security infrastructure software to businesses in the united states and internationally.

VMware ESXi is a bare metal hypervisor designed for system administrators, software analysts and consultants, and engineers.

VMware Server is a free virtualization product for Windows and Linux servers with enterprise-class support. It enables companies to partition a physical server into multiple virtual machines and to start experiencing the benefits of virtualization.

IBM Business Process Manager is a comprehensive business process management (BPM) platform that gives visibility and insight to manage business processes.

Microsoft Dynamics 365 is a set of intelligent business applications including Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

Microsoft Office is a suite of desktop productivity applications and client and server software designed for data analysis, presentations and numeric manipulations.

Oracle Banking help Banks to transform their business models by streamlining and automating business processes. Also adopting new distribution strategies and implementing key enterprise services.

Xerox suite is set of products used for business process services and document management.

IBM WebSphere is a suite of software products which helps businesses to build applications or integrate applications, databases and systems built in-house with any third party applications procured for various business functions with each other easily and quickly.

Microsoft SQL Server is a relational database management system used for storing and retrieving data as requested by other software applications.

Oracle 10g is the first database designed for enterprise grid computing, the most flexible and cost effective way to manage information and applications

Tableau Software is a business intelligence and analytics solution that offers a range of integrated products to help users visualize and understand their data.

Veritas is a line of data management software solutions designed for IT administrators. It enables users to accelerate digital transformation, manage multi-cloud data, provide data protection, optimize storage, and ensure compliance and workload portability.

Intel's innovation in cloud computing, data center, Internet of Things, and PC solutions is powering the smart and connected digital world we live in.

Built on Microsoft open source framework .NET, Microsoft Dynamics CRM is a customer relationship managment software package that focuses mainly on sales, marketing, and services (help desk).

Dynamics CRM is a customer relationship management solution from Microsoft, made available as cloud, on-premise or a hybrid solution.

Salesforce.com, Inc. is an American cloud computing company headquartered in San Francisco, California. Though its revenue comes from a customer relationship management (CRM) product, Salesforce also sells commercial applications of social networking through acquisition and internal development.

Nintex USA Inc. provides workflow automation software and platform for business users, developers, and IT professionals.

Oracle Retail helps retailers to better anticipate customer demand, simplify operations, and inspire associates and consumers alike.

Teamwork is a cloud-based project management solution that provides businesses functionalities to manage different operations of a project.