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Ryan Townsend Location
Austin, TX, US
Ryan Townsend Work
2024 -now Manager, Member Support @
2018 -2024 Support Manager, Customer Success @
2016 -2018 Senior Operations Manager @
2015 -2016 Operations Manager @
2014 -2016 Technical Trainer @
2014 -2016 Operations Supervisor @
2010 -2014 Operations Supervisor @
Ryan Townsend Education
Highland High School
Diploma
2003-2007
Ryan Townsend Skills
Performance Reviews
Growth Strategies
Data Analysis
Teamwork
Customer Service
Management
Leadership
Training
Team Leadership
Customer Satisfaction
Project Management
Contact Centers
Business Process Improvement
Coaching
Performance Management
Team Management
Team Building
Operations Management
Microsoft Office
Microsoft Excel
Outsourcing
Business Process Outsourcing (BPO)
Quality Assurance
Microsoft Word
Time Management
Customer Experience
Technical Support
Microsoft PowerPoint
People Management
Oracle Applications
Strategic Planning
iWork
Apple Pages
Apple Numbers
Quality Control
Soft Skills
Training Program Development
Employee Training
Social Media
Customer Engagement
NPS
Content Management Systems (CMS)
Avaya IP Telephony
Sales
Troubleshooting
Faciltation
Web Chat
Inbound
Communication
Small Business Management
Ryan Townsend Summary
Ryan Townsend, based in Austin, TX, US, is currently a Manager, Member Support at Engine. Ryan Townsend brings experience from previous roles at BigCommerce, Alorica and Concentrix. Ryan Townsend holds a 2003 - 2007 Diploma @ Highland High School. With a robust skill set that includes Performance Reviews, Growth Strategies, Data Analysis, Teamwork, Customer Service and more. Ryan Townsend has 4 emails and 1 mobile phone numbers on RocketReach.
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