Ryan Roxas Email
Enterprise Incident and Problem Management Analyst @ FIS
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Ryan Roxas Location
- Valenzuela, NCR, PH
Ryan Roxas Work
- 2022 - now Enterprise Incident and Problem Management Analyst @
- 2021 - 2022 ICT Shift Supervisor (Incident Manager) @
- 2017 - 2020 Incident Manager - Systems Support Analyst III @
- 2015 - 2017 Incident Management @
- 2012 - 2015 Enterprise Helpdesk and NOC Analyst @
- 2010 - 2012 Technical Support Specialist @ Stream Global Services
Ryan Roxas Education
- STI College
Bachelor's degree (Information Technology)
2004 - 2008
Ryan Roxas Skills
- Customer Service Management
- Technical Support
- Active Directory
- CA Spectrum
- Nagios
- Solarwinds
- Batch Processing
- BMC Remedy
- LAN-WAN
- ISA
- Cisco IOS
- A+ Certified
- Sla
- Server Administration
- Remote Desktop
- Troubleshooting
- Printers
- Avaya
- Help Desk Support
- DNS
- Blackberry Enterprise Server
- Laptops
- Cisco Routers
- Windows Vista
- Windows XP
- Citrix
- Group Policy
- DHCP
- Call Centers
- Firewalls
- Microsoft Exchange
- FTP
- Cisco Nexus
- VPN
- Windows XP Pro
- Remote Access
- Symantec Endpoint Protection
- Software Installation
- Windows 7
- WAN
- Servers
- Dell PowerEdge Servers
- Wireless Networking
Ryan Roxas Summary
- Ryan Roxas, based in Valenzuela, NCR, PH, is currently a Enterprise Incident and Problem Management Analyst at FIS. Ryan Roxas brings experience from previous roles at Acquire BPO, Wells Fargo, Tata Consultancy Services and Alorica. Ryan Roxas holds a 2004 - 2008 Bachelor's degree in Information Technology @ STI College. With a robust skill set that includes Customer Service Management, Technical Support, Active Directory, CA Spectrum, Nagios and more. Ryan Roxas has 1 emails on RocketReach.
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