2021 -
2025 Vice President of Professional Services @
2020 -
2021 Senior Director Services @
2020 -
2020 Senior Director of Customer Success @
2019 -
2020 Director, Customer Success @
2016 -
2019 Customer Success Manager @
2015 -
2016 Director of Consulting @
2012 -
2015 Director of Consulting @
2010 -
2012 Principal Consultant and BMC Practice Lead @
2009 -
2010 Project Manager and Solution Architect @
2007 -
2009 Senior Consultant @
2007 -
2007 IT Consultant @
Ryan O'Shea Education
Rutgers, The State University of New Jersey - Rutgers Business School
Master of Business Administration (M.B.A.) (Finance & Supply Chain Management)
2005
-
2007
Rutgers University
Bachelor of Science (B.S.) (Computer Engineering)
2001
-
2007
Ryan O'Shea Skills
IT Service Management
CMDB
Solution Architecture
ITIL
BMC Remedy
Enterprise Software
Requirements Analysis
BMC Patrol
Service Management
Incident Management
Project Management
Systems Management
Netcool
Data Center
Configuration Management
Hugs
Integration
Ryan O'Shea Summary
Ryan O'Shea, based in Philadelphia, PA, US, is currently a Sr. Director, Customer Success at Sedai. Ryan O'Shea brings experience from previous roles at Digital.ai and Numerify. Ryan O'Shea holds a 2005 - 2007 Master of Business Administration (M.B.A.) in Finance & Supply Chain Management @ Rutgers, The State University of New Jersey - Rutgers Business School. With a robust skill set that includes IT Service Management, CMDB, Solution Architecture, ITIL, BMC Remedy and more. Ryan O'Shea has 3 emails and 3 mobile phone numbers on RocketReach.
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