Ryan O'Shea Email & Phone Number
Sr. Director, Customer Success @ Sedai
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Ryan O'Shea Location
- Philadelphia, PA, US
Ryan O'Shea Work
- Sr. Director, Customer Success @ (October 2025 - Present)
- Vice President of Professional Services @ (August 2021 - October 2025)
- Senior Director Services @ (November 2020 - July 2021)
- Senior Director of Customer Success @ (March 2020 - October 2020)
- Director, Customer Success @ (January 2019 - March 2020)
- Customer Success Manager @ (June 2016 - January 2019)
- Director of Consulting @ (April 2015 - July 2016)
- Director of Consulting @ (January 2012 - March 2015)
- Principal Consultant and BMC Practice Lead @ (November 2010 - January 2012)
- Project Manager and Solution Architect @ (October 2009 - November 2010)
- Senior Consultant @ (October 2007 - October 2009)
- IT Consultant @ (May 2007 - October 2007)
Ryan O'Shea Education
- Rutgers Business School
Master of Business Administration (M.B.A.) (Finance & Supply Chain Management)
2005-2007 - Rutgers University
Bachelor of Science (B.S.) (Computer Engineering)
2001-2007
Ryan O'Shea Skills
- IT Service Management
- CMDB
- Solution Architecture
- ITIL
- BMC Remedy
- Enterprise Software
- Requirements Analysis
- BMC Patrol
- Service Management
- Incident Management
- Project Management
- Systems Management
- Netcool
- Data Center
- Configuration Management
- Hugs
- Integration
Ryan O'Shea Summary
- Ryan O'Shea, based in Philadelphia, PA, US, is currently a Sr. Director, Customer Success at Sedai. Ryan O'Shea brings experience from previous roles at Digital.ai and Numerify. Ryan O'Shea holds a 2005 - 2007 Master of Business Administration (M.B.A.) in Finance & Supply Chain Management @ Rutgers Business School. With a robust skill set that includes IT Service Management, CMDB, Solution Architecture, ITIL, BMC Remedy and more. Ryan O'Shea has 4 emails and 3 mobile phone numbers on RocketReach.
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