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Ryan Munoz Location
Valenzuela, NCR, PH
Ryan Munoz Work
2021 -now Enterprise Trade Marketing Specialist @
2017 -2021 Segment Marketing Specialist @
2014 -2017 Project Manager @
2012 -2014 Regional Manager-OIC of Luzon Community Marketing @
2010 -2012 Regional Manager-OIC of External Customer Service Management @
2008 -2010 Wireless Center Manager @
2006 -2008 Quality Assurance Supervisor @ eTelecare Global Solutions (Formerly as AOL Member Services Phils.)
1998 -2006 Technical Supervisor @
1998 -1998 Technical Support Specialist @ Quantum Network, Inc.
Ryan Munoz Education
Angeles University Foundation
B.S. Computer Science
1992-1996
Angeles University Foundation
Bachelor's degree (Computer Science)
Ryan Munoz Skills
Coaching
Customer Satisfaction
Quality Assurance
Customer Service
Call Center
Leadership
Program Management
Management
BPO
Workforce Management
Project Management
Team Leadership
Troubleshooting
Telecommunications
Customer Experience
Team Management
Leadership Development
Outsourcing
Process Improvement
Training
Call Centers
Enterprise Business
Strategic Planning
Microsoft Word
Milestones
Ryan Munoz Summary
Ryan Munoz, based in Valenzuela, NCR, PH, is currently a Enterprise Trade Marketing Specialist at Smart Communications, Inc.. Ryan Munoz brings experience from previous roles at Smart Communications, Inc.. Ryan Munoz holds a 1992 - 1996 B.S. Computer Science @ Angeles University Foundation. With a robust skill set that includes Coaching, Customer Satisfaction, Quality Assurance, Customer Service, Call Center and more. Ryan Munoz has 3 emails on RocketReach.
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