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Erickson Musa Location
Valenzuela, NCR, PH
Erickson Musa Work
Vice President | Information Technology @ (November 2023 - Present)
Assistant Vice President | Head of IT-Business Partnership @ (June 2023 - November 2023)
Assistant Vice President | IT Digital Delivery - Wireless Portfolio @ (March 2021 - June 2023)
Assistant Vice President | Head of Digital Transformation @ (February 2019 - March 2021)
Agile Program Manager @ (July 2016 - February 2019)
Senior Business Analyst @ (January 2014 - June 2016)
Customer Experience Manager @ (September 2012 - December 2013)
Supervisor - Process Improvement and Project Delivery @ (September 2010 - August 2012)
Subject Matter Expert - Process Improvement @ (February 2009 - August 2010)
Team Lead - Customer Service Operations @ (June 2007 - January 2009)
Technical Customer Care Representative @ Convergys (May 2004 - May 2007)
Erickson Musa Education
Philippine School of Business Administration 2000-2004
Erickson Musa Skills
Microsoft Operating Systems
Internet Services
Incident Management
Vendor Management
Business Process Management
eTOM
HTML
Visual Basic
Microsoft Office
Risk Management
Marketing
Big Data
Change Management
Time Management
Product Management
Telephony
Campaign Management
SIP Trunking
ARIS
PRINCE2
Roaming
Project Management
Service Delivery
Siebel
Access Control Management
Erickson Musa Summary
Erickson Musa, based in Valenzuela, NCR, PH, is currently a Vice President | Information Technology at Smart Communications, Inc.. Erickson Musa brings experience from previous roles at Smart Communications, Inc., Allianz PNB Life and Vodafone. Erickson Musa holds a 2000 - 2004 Philippine School of Business Administration. With a robust skill set that includes Microsoft Operating Systems, Internet Services, Incident Management, Vendor Management, Business Process Management and more. Erickson Musa has 1 emails and 3 mobile phone numbers on RocketReach.
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