Ryan Juan Email
Sr. Integrations Support Analyst @ Flow Software
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Ryan Juan Location
- Manila, Philippines
Ryan Juan Work
- 2024 -now Sr. Integrations Support Analyst @
- 2024 -2024 Sr. Technical Support Engineer - Global Designated Support @
- 2022 -2023 Sr. Technical Support Engineer @
- 2015 -2022 Sr. Technical Support Engineer @
- 2014 -2015 Application Support Analyst @
- 2008 -2014 Technology Analyst - Computer-Telephony Integration @
- 2007 -2008 Technology Analyst - Single Point of Contact @
- 2007 -2007 Technical Support Analyst @
- 2005 -2007 Client Services Analyst @ ePLDT Ventus
Ryan Juan Education
- Far Eastern University
Bachelor of Arts (English Language)
2001-2005
Ryan Juan Skills
- JSON
- PostgreSQL
- XML
- Middleware
- ERP Software
- E-Commerce
- Linux
- Session Initiation Protocol (SIP)
- Incident Management
- Application Support
- Analytical Skills
- User Documentation
- Telecommunications
- NoSQL
- Troubleshooting
- Incident Response
- Windows Server
- Security Assertion Markup Language (SAML)
- Linux Server
- Genesys PureEngage
- REST APIs
- Elasticsearch
- Cassandra
- Genesys Framework
- eServices/Multimedia
- Unix
- Contact Center Technology
- Contact Center Architecture
- ITIL
- Databases
- JavaScript
- Active Directory
- Python
- Microsoft Excel
- Windows 7
- Avaya PBX
- Outlook
- Integration
- Excel
- Avaya
- Avaya Technologies
- Technical Support
- Service Delivery
- SQL
- SQL Server Management Studio
Ryan Juan Summary
- Ryan Juan, based in Metro Manila, Philippines, is currently a Sr. Integrations Support Analyst at Flow Software. Ryan Juan brings experience from previous roles at NICE, Alvaria, Inc., Genesys and TELUS International Philippines. Ryan Juan holds a 2001 - 2005 Bachelor of Arts in English Language @ Far Eastern University. With a robust skill set that includes JSON, PostgreSQL, XML, Middleware, ERP Software and more. Ryan Juan has 2 emails on RocketReach.
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