Ryan Helft Location
- Palo Alto, CA, US
Ryan Helft Work
- 2026 -now Sr. Director of Customer Success @
- 2024 -2026 Director of Customer Success @
- 2021 -2024 Director of Customer Success @
- 2020 -2021 Manager, Customer Success (Team Lead) @
- 2018 -2020 Sr. Customer Success Manager - Enteprise @
- 2015 -2018 Sr. Customer Success Manager - Embed @
- 2012 -2015 Sr. Manager, Portfolio Planning and Innovation @ eBay / PayPal
- 2009 -2011 Global Director - Customer Success @
- 2005 -2009 Manager @
Ryan Helft Education
- University of Southern California - Marshall School of Business
MBA (Marketing, Entrepreneurship)
- Kenyon College
BA (Kenyon Collegian - Editor-in-Chief, WKCO, Psi Upsilon, Rugby)
Ryan Helft Skills
- Strategic Services
- Escalations Management
- Upselling
- TeamMate
- Post-Sales
- Market Analysis
- Executive Visibility
- Regulatory Compliance
- Management
- Workload Prioritization
- Record Of Success
- Communication
- Build Strong Relationships
- Customer Advocacy
- Project Scope Development
- Contract Negotiation
- Negotiation
- Business Reviews
- Presentations
- Leveling
- Relationship Building
- Performance Management
- Public Speaking
- G2
- Software Business
- Collaborative Leadership
- Business-to-Business (B2B)
- Business Process Improvement
- Renewal Retention
- Director level
- Net Revenue Retention
- Team Enablement
- Customer Success Strategy
- Customer Success
- Team Leadership
- Customer Engagement
- Program Management
- Business Process
- Strategy
- CRM
- Business Intelligence
- Project Portfolio Management
- Outsourcing
- Solution Selling
- PMO
- Software Project Management
- Solution Architecture
- Start-ups
- Consulting
- Strategic Planning
- Portfolio Management
- Sales Operations
- Professional Services
- Go-to-market Strategy
- Business Solutions
- Pricing Strategy
- Customer Relationship Management (CRM)
- SaaS
- Enterprise Software
- Software as a Service (SaaS)
- Team Management
- Strategic Partnerships
- Business Alliances
- Leadership
- Innovation Management
- Cross-functional Team Leadership
- Executive Management
- Critical Thinking
- Game Mechanics
- Engagement
- Behavioral Science
- Pricing Analysis
- Renewals
- Customer Retention
- Customer Value
- Net Promoter Score
- IT Strategy
- Partner Management
- Product Marketing
- Governance
- Innovation
- ERP
- Partnerships
- Alliances
- Partnership Development
- Channel Management
- Solution Design
- Customer Relationship Management Crm
- Planning
- eBay
- Process Definition
- CAP
- Sales
- Mentoring
- Finance
- Adoption
- Cross Functional Team Leadership
- Custom Website Design
- Design
- Key Performance Indicators
- General Electric
- Keys
- Agility
- SharePoint
- Social Innovation
- Product Planning
- Gamification
- Strategic Initiatives
- Engagements
- Scenario Planning
- Branding
- Strategic Decision Support
- Testing
- Training
- Go To Market Strategy
- Vitria
- Gemini
- Annual Planning
- Product Development
- Project Management
- Executive Coaching
- Channel Strategy
- Graphic Design
- DNS
- Software As A Service Saas
- Siebel
- Business Operations
- Marketing
- Rolling
- Pipelines
- Technology Integration
- SQL
- Project Teams
- E Commerce
- PayPal
- Product Requirements
- Trade Shows
- Resources
- Innovation Development
- Start Ups
- Regression Testing
- Process Improvement
- Software
- Collateral
- Mercury
- Microsoft Office
- Microsoft Excel
- Software as a Service
- Customer Relationship Management
Ryan Helft Summary
- Ryan Helft, based in Palo Alto, CA, US, is currently a Sr. Director of Customer Success at Relevance AI. Ryan Helft brings experience from previous roles at Sigma, Workato and Birst. Ryan Helft holds a MBA in Marketing, Entrepreneurship @ University of Southern California - Marshall School of Business. With a robust skill set that includes Strategic Services, Escalations Management, Upselling, TeamMate, Post-Sales and more. Ryan Helft has 4 emails and 1 mobile phone numbers on RocketReach.
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