Ryan Capes Email & Phone Number
General Manager - Support Services - Brisbane City Council @ Brisbane City Council
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Ryan Capes Location
- Brisbane City, QLD, AU
Ryan Capes Work
- 2023 -now General Manager - Support Services - Brisbane City Council @
- 2020 -2023 Executive Manager - Workforce design, assisted channel strategy and transformation delivery @
- 2019 -2020 Executive Manager - Suncorp Bank contact centre (inbound, outbound and digital) @
- 2017 -2019 Executive Manager - Customer Engagement Platforms @
- 2016 -2017 Customer Value Manager @
- 2014 -2016 Manager Distribution Initiatives @
- 2013 -2014 PI Distribution Project Lead @
- 2012 -2013 Project Manager @
- 2011 -2012 Project Manager @
- 2010 -2011 Recruitment Technology Specialist @
- 2007 -2010 Application Implementation Specialist @
Ryan Capes Education
- SoftEd
Enterprise Product Owner
2021-2021 - Australian Institute of Company Directors
Strategy and Risk for Directors
2019-2019 - Clayton Utz
Intensive Negotiation Skills
2018-2018
Ryan Capes Skills
- Stakeholder Management
- ITIL
- Agile Methodologies
- Change Management
- Business Process Improvement
- Project Delivery
- Program Management
- Business Analysis
- Governance
- Leadership
- IT Strategy
- PRINCE2
- Agile Project Management
- Procure-to-Pay
- Procurement
- Process Improvement
- Management
- Team Management
- Strategy
- Project Portfolio Management
- Software Documentation
- Business Process
- PMO
- Vendor Management
- Consulting
- Business Transformation
- Requirements Gathering
- Insurance
- agile
- lean
- Distribution
- Operations
- Training
- Customer Service
- Procure to Pay
- Natural Hazards
- Integration
- Recruiting
Ryan Capes Summary
- Ryan Capes, based in Brisbane City, QLD, AU, is currently a General Manager - Support Services - Brisbane City Council at Brisbane City Council. Ryan Capes brings experience from previous roles at Suncorp Group. Ryan Capes holds a 2021 - 2021 Enterprise Product Owner @ SoftEd. With a robust skill set that includes Stakeholder Management, ITIL, Agile Methodologies, Change Management, Business Process Improvement and more. Ryan Capes has 2 emails and 2 mobile phone numbers on RocketReach.
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