Ryan Capes Email & Phone Number
General Manager - Support Services - Brisbane City Council @ Brisbane City Council
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Ryan Capes Location
- Brisbane City, QLD, AU
Ryan Capes Work
- General Manager - Support Services - Brisbane City Council @ (February 2023 - Present)
- Executive Manager - Workforce design, assisted channel strategy and transformation delivery @ (October 2020 - January 2023)
- Executive Manager - Suncorp Bank contact centre (inbound, outbound and digital) @ (September 2019 - November 2020)
- Executive Manager - Customer Engagement Platforms @ (August 2017 - September 2019)
- Customer Value Manager @ (May 2016 - August 2017)
- Manager Distribution Initiatives @ (August 2014 - May 2016)
- PI Distribution Project Lead @ (June 2013 - August 2014)
- Project Manager @ (April 2012 - June 2013)
- Project Manager @ (July 2011 - March 2012)
- Recruitment Technology Specialist @ (July 2010 - July 2011)
- Application Implementation Specialist @ (January 2007 - January 2010)
Ryan Capes Education
- SoftEd
Enterprise Product Owner
2021-2021 - Australian Institute of Company Directors
Strategy and Risk for Directors
2019-2019 - Clayton Utz
Intensive Negotiation Skills
2018-2018
Ryan Capes Skills
- Stakeholder Management
- ITIL
- Agile Methodologies
- Change Management
- Business Process Improvement
- Project Delivery
- Program Management
- Business Analysis
- Governance
- Leadership
- IT Strategy
- PRINCE2
- Agile Project Management
- Procure-to-Pay
- Procurement
- Process Improvement
- Management
- Team Management
- Strategy
- Project Portfolio Management
- Software Documentation
- Business Process
- PMO
- Vendor Management
- Consulting
- Business Transformation
- Requirements Gathering
- Insurance
- agile
- lean
- Distribution
- Operations
- Training
- Customer Service
- Procure to Pay
- Natural Hazards
- Integration
- Recruiting
Ryan Capes Summary
- Ryan Capes, based in Brisbane City, QLD, AU, is currently a General Manager - Support Services - Brisbane City Council at Brisbane City Council. Ryan Capes brings experience from previous roles at Suncorp Group. Ryan Capes holds a 2021 - 2021 Enterprise Product Owner @ SoftEd. With a robust skill set that includes Stakeholder Management, ITIL, Agile Methodologies, Change Management, Business Process Improvement and more. Ryan Capes has 2 emails and 2 mobile phone numbers on RocketReach.
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