Russell Dickson Email & Phone Number
Senior Business Specialist @ Telstra
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Russell Dickson Location
- Mount Helen, VIC, AU
Russell Dickson Work
- 2016 -now Senior Business Specialist @
- 2012 -2016 Customer Advocacy lead, Customer Connect @
- 2010 -2012 Delivery Manager @
- 2004 -2010 Centre Manager @
- 2002 -2004 Team Manager @
- 1999 -2002 Customer Service Representative @
- 1996 -2001 Infantry Soldier @ Australian Defence Force - Army
Russell Dickson Education
- Southbank Institute of Technology
Diploma (Project Management)
2014-2014 - University of Ballarat
Bachelor of Arts - BA (Majors Psychology, Politics & Sociology)
1990-1993
Russell Dickson Skills
- Customer Experience
- BPO
- Banking
- Stakeholder Management
- Business Transformation
- PMO
- Call Center
- Acting
- Managerial Finance
- Customer Satisfaction
- Telecommunications
- Business Analysis
- Resource Management
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Fundraising
- Strategy
- Organizational Development
- Workforce Management
- Microsoft Office
- Microsoft Word
- Operations Management
- Contact Centers
- Project Portfolio Management
- Program Management
- Managed Services
- Business Process
- Cross Functional Team Leadership
- Change Management
- Policy
- Service Management
- Business Process Improvement
- Management
- Inbound Marketing
- Outsourcing
- Call Centers
- Service Delivery
- CRM
- Project Delivery
- Performance Management
Russell Dickson Summary
- Russell Dickson, based in Mount Helen, VIC, AU, is currently a Senior Business Specialist at Telstra. Russell Dickson brings experience from previous roles at Telstra. Russell Dickson holds a 2014 - 2014 Diploma in Project Management @ Southbank Institute of Technology. With a robust skill set that includes Customer Experience, BPO, Banking, Stakeholder Management, Business Transformation and more. Russell Dickson has 3 emails and 1 mobile phone numbers on RocketReach.
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