IT Call Center Support Analyst @ T Wireless Customer Care Center (April 2008 - Present)
Network Support Rep @ (October 2005 - Present)
IT Call Center Support Systems Analyst @ T/Cingular Wireless (October 2005 - Present)
Senior Field Service Representative @ Rockwell International (January 1991 - Present)
Field Service Consultant @ Rockwell International (January 2000 - January 2003)
Field Service Representative @ Rockwell International (January 1984 - January 1991)
City Supervisor @ Rockwell International (January 1983 - January 1984)
Computer Engineer @ Rockwell International (January 1978 - January 1983)
Field Service Consultant @ Rockwell Spectrum (September 1977 - January 2004)
Senior Field Represenative @ Rockwell First Point (January 1978 - January 2003)
Roy Weaver Education
Harlingen High School 1973-1976
Control Data Institute
(Computer Hardware Engineering)
Software and Hardware courses
Certification (Six Sigma Green Belt)
New Horizon Computer Learning Center
(ICND1- Interconnection Cisco Networking Devices, Part 1)
Roy Weaver Skills
Telecommunications Engineering
Systems Analysis
ATM networks
System Testing
User Acceptance Testing
Telecommunications
Testing
IP
Requirements Analysis
Wireless
Test Management
Telephony
TCP/IP
VoIP
SIP
Provisioning
IVR
Troubleshooting
Avaya
Call Centers
Vendor Management
Servers
System Administration
Network Administration
Switches
ACD
Cisco Technologies
Technical Support
Voice Over Ip
Roy Weaver Summary
Roy Weaver, based in Nashville, TN, US, is currently a Customer Care Engineer at Aspect Software. Roy Weaver brings experience from previous roles at HCL Technologies, T Wireless Customer Care Center, AT&T Mobility and T/Cingular Wireless. Roy Weaver holds a 1973 - 1976 Harlingen High School. With a robust skill set that includes Telecommunications Engineering, Systems Analysis, ATM networks, System Testing, User Acceptance Testing and more. Roy Weaver has 3 emails and 2 mobile phone numbers on RocketReach.
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