Plant and Agricultural Manager @ (January 2019 - April 2022)
Customer Service Manager @ Trifords Ltd T/A AutoWindscreens (February 2011 - September 2018)
Customer Care Manager @ AutoWindscreens Limited (August 2010 - February 2011)
Area Manager @ Auto Windscreens ltd (June 2007 - August 2010)
Leading Marine Engineer @ (October 1985 - October 1993)
Roy McMaster Education
Keswick School 1981-1984
Cheviot School 1972-1981
Roy McMaster Skills
Contact Centers
Customer Service
Operations Management
Process Improvement
Account Management
Six Sigma
Service Delivery
Change Management
Leadership
Business Process Improvement
Strategic Planning
Networking
Business Process Design
Management Consulting
Call Center Development
Inventory Control
Telemarketing
Income Statement
Business Development
Complaint Management
Customer Satisfaction
Team Management
Customer Retention
CRM
Management
Team Leadership
B2B
Performance Management
P&L
Software Development
Microsoft Office
SQL
Maritime
Roy McMaster Summary
Roy McMaster, based in Sheffield, GB, is currently a Procurement Manager - Supply Chain at Auto Windscreens. Roy McMaster brings experience from previous roles at Auto Windscreens, Trifords Ltd T/A AutoWindscreens, AutoWindscreens Limited and Auto Windscreens ltd. Roy McMaster holds a 1981 - 1984 Keswick School. With a robust skill set that includes Contact Centers, Customer Service, Operations Management, Process Improvement, Account Management and more. Roy McMaster has 2 emails on RocketReach.
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