Donna Carolan Email
Contact Centre Operations Manager @ Auto Windscreens
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Donna Carolan Location
- Wingerworth, GB
Donna Carolan Work
- 2020 -now Contact Centre Operations Manager @
- 2016 -2020 Customer Services Manager @
- 2014 -2016 Existing Claims Team Leader- Contact Centre @
- 2011 -2014 Contact Centre Team Leader @
- 2011 -2011 Contact Centre Advisor @
- 2006 -2011 Contact Centre Advisor @
- 2003 -2006 Hairstylist @ A1 hair
Donna Carolan Education
- Tupton Hall Secondary School
GCSE's
1996-2001
Donna Carolan Skills
- Change Management
- Customer Retention
- Team Leadership
- Team Management
- Insurance
- Contact Centers
- Process Improvement
- Microsoft Office
- Operations Management
- Customer Satisfaction
- Call Centers
- Management
- Training
- Microsoft Word
- Claim
- Performance Management
- Coaching
- Strategic Planning
- Customer Experience
- Customer Service
- Negotiation
- Business Process Improvement
- Account Management
Donna Carolan Summary
- Donna Carolan, based in Wingerworth, GB, is currently a Contact Centre Operations Manager at Auto Windscreens. Donna Carolan brings experience from previous roles at Markerstudy Insurance and Trifords Limited. Donna Carolan holds a 1996 - 2001 GCSE's @ Tupton Hall Secondary School. With a robust skill set that includes Change Management, Customer Retention, Team Leadership, Team Management, Insurance and more. Donna Carolan has 1 emails on RocketReach.
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