Rowell T. Email & Phone Number
Customer Success Specialist @ Spocket
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Rowell T. Location
- Cavite City, Calabarzon, PH
Rowell T. Work
- Customer Success Specialist @ (July 2024 - Present)
- Technical Team Lead @ (December 2023 - June 2024)
- Technical Specialist @ (August 2023 - June 2024)
- Care Specialist @ (July 2023 - August 2023)
- Coach @ (June 2022 - January 2023)
- Support Cell @ (November 2021 - June 2022)
- Customer Service Sales Representative @ (January 2020 - November 2021)
- Customer Service Representative @ (October 2016 - October 2019)
Rowell T. Education
- Saint Ferdinand College - Ilagan
Bachelor of Information & Technology (Computer Software and Hardware Applications)
2009-2014
Rowell T. Skills
- Administration
- Attendance Management
- Attention to Detail
- Billing Process
- Billing Systems
- Broadband
- Cable Broadband
- Career Development
- Career Development Coaching
- Coaching
- Communication
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Service Training
- Customer Success
- Customer Support
- Dropshipping Setup
- Email Management
- Employee Training
- Front to Back Office
- Internet Services
- Issue Resolution & Critical Thinking
- KPI Reporting
- Key Metrics
- Management Development
- Mobile Broadband
- Mobile Communications
- Mobile Devices
- Mobile Internet
- Mobile Payments
- Office Support
- Payment Systems
- Payments
- Prepaid Cards
- Process Optimization & Customer Retention
- Product Knowledge
- Product Promotion
- Project Management
- Quality Assurance
- Real-time Monitoring
- Sales
- Sales Management
- Sales Processes
- Sales Promotion
- Schedules
- Setting Appointments
- Soft Skills Training
- Software as a Service (SaaS)
- Subscriptions
- Team Leadership
- Team Management
- Technical Support
- Technical and Product Knowledge
- Telecommunications Billing
- Ticketing Systems
- Tools & Software Proficiency
- Web Chat
- Wireless Broadband
Rowell T. Summary
- Rowell T., based in Cavite City, Calabarzon, PH, is currently a Customer Success Specialist at Spocket. Rowell T. brings experience from previous roles at BrainCX and TSA Group - Australia. Rowell T. holds a 2009 - 2014 Bachelor of Information & Technology in Computer Software and Hardware Applications @ Saint Ferdinand College - Ilagan. With a robust skill set that includes Administration, Attendance Management, Attention to Detail, Billing Process, Billing Systems and more. Rowell T. has 1 mobile phone numbers on RocketReach.
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