Ross Summers Email
Avaya Implementation Consultant @ Sabio
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Ross Summers Location
- Cardiff, GB
Ross Summers Work
- Avaya Implementation Consultant @ (January 2017 - Present)
- LogiHost Global Telephony Manager @ (March 2012 - January 2017)
- Head of Resource Planning @ (November 2004 - March 2012)
- Queue manager @ (December 2003 - November 2004)
- Service Desk Analyst @ (June 2003 - December 2003)
Ross Summers Skills
- Avaya
- Avaya (CC or AACC) scripting
- Avaya AACC6 administration
- Avaya CC6 administration
- Avaya CC7 administration
- Avaya Products
- BPO
- Business Process Improvement
- Business Transformation
- Call Centers
- Change Management
- Contact Centers
- IT Operations
- IT Outsourcing
- IT Service Management
- ITIL
- Impact 360
- Impact 360 administration
- Incident Management
- Infrastructure
- Managed Services
- Offshoring
- Outsourcing
- PRINCE2
- Project Delivery
- Project Planning
- Resource Management
- Resource planning fundamentals
- SLA
- Service Delivery
- Service Desk
- Service Improvement
- Service Management
- Service-Level Agreements (SLA)
- Siemens HiPath administration
- Stakeholder Management
- Team Management
- Telecommunications
- Transition Management
- Workforce Management
- Avaya Cc Or Aacc Scripting
- Telephony
- Bau
- Service Level Agreements Sla
- CGI
- Service Level Agreements
- Avaya Scripting
Ross Summers Summary
- Ross Summers, based in Cardiff, GB, is currently a Avaya Implementation Consultant at Sabio. Ross Summers brings experience from previous roles at Logica. With a robust skill set that includes Avaya, Avaya (CC or AACC) scripting, Avaya AACC6 administration, Avaya CC6 administration, Avaya CC7 administration and more. Ross Summers has 2 emails on RocketReach.
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