Ross MacLean Email & Phone Number
Global CX Leader @ EY Studio+
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Ross MacLean Location
- London, GB
Ross MacLean Work
- Global CX Leader @ (June 2025 - Present)
- Partner, Power and Utilities Leader @ (February 2026 - Present)
- Partner, Consulting @ (July 2023 - Present)
- Group Chief Executive Officer @ (October 2019 - Present)
- Partner and Board Director @ (June 2018 - Present)
- Group Chief Digital and Strategy Officer @ (February 2018 - November 2019)
- Chief Digital and Innovation Officer | Africa, India and Middle East (AIM) @ (January 2016 - January 2018)
- Lead Partner, Digital, Innovation and Customer Advisory @ (July 2014 - January 2017)
- Senior Director, Head of Customer Advisory @ (July 2012 - July 2014)
- Director, Customer Advisory @ (July 2009 - June 2012)
- Senior Manager, Customer Advisory @ (January 2007 - June 2009)
- Head of New Product Development @ (February 2005 - January 2007)
- Consultant, Comms and High Tech @ (January 2002 - February 2005)
Ross MacLean Education
- The University of Glasgow
MA (Hons) (Modern History, Politics & Economics)
1997-2001 - Loretto School
A levels (Politics, Economics, History, English)
1986-1996
Ross MacLean Skills
- Scale-up
- Mergers & Acquisitions (M&A)
- C-Level Negotiations
- Board of Directors
- C-Level Leadership
- Marketing Strategy
- Customer Experience Improvement
- Sales Force Effectiveness
- Customer Loyalty
- Customer Experience
- Management Consulting
- Business Strategy
- Strategy Development
- Customer Insight
- Program Management
- Change Management
- Digital Marketing
- Market Research
- Product Management
- Business Transformation
- Business Process Improvement
- Strategy
- Management
- Cross-functional Team Leadership
- Leadership
- Sales
- Marketing
- Sales Effectiveness
- Business Development
- Mergers & Acquisitions
- Telecommunications
- Business Process
- Team Management
- Brand Loyalty
- Analytics
- Forecasting
- Performance Management
- Integrated Marketing
- Business Planning
- Go-to-market Strategy
- Process Improvement
- Start-ups
- Competitive Analysis
- Segmentation
- Business Analysis
- CRM
- Financial Services
- Product Development
- Project Management
- Digital Strategy
- Brand Management
- Risk Management
- Business Intelligence
- Outsourcing
- Consulting
- Cross Functional Team Leadership
- Microsoft Excel
- Customer Service
- Go to Market Strategy
- Start Ups
- Mergers and Acquisitions
- Hedging
- Swaps
- AML
- International
- Collateral Management
- International Settlements
- Fund Accounting
- Client Relationships Strengthening
- Options
- Mutual Funds
- Global Custody
- Institutional Investments
- Institutional
- Client Relations
- Middle Office
- Securities Lending
- ETFs
- Financial Reporting
- Fund Administration
- Client Services
- Bloomberg Terminal
- PowerPoint
- Bonds
- Client Relationships
- Prime Brokerage
Ross MacLean Summary
- Ross MacLean, based in London, GB, is currently a Global CX Leader at EY Studio+. Ross MacLean brings experience from previous roles at EY and The Collective. Ross MacLean holds a 1997 - 2001 MA (Hons) in Modern History, Politics & Economics @ The University of Glasgow. With a robust skill set that includes Scale-up, Mergers & Acquisitions (M&A), C-Level Negotiations, Board of Directors, C-Level Leadership and more. Ross MacLean has 5 emails and 5 mobile phone numbers on RocketReach.
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