Ross MacLean Email & Phone Number
Global CX Leader @ EY Studio+
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Ross MacLean Location
- London, GB
Ross MacLean Work
- 2025 -now Global CX Leader @
- 2026 -now Partner, Power and Utilities Leader @
- 2023 -now Partner, Consulting @
- 2019 -now Group Chief Executive Officer @
- 2018 -now Partner and Board Director @
- 2018 -2019 Group Chief Digital and Strategy Officer @
- 2016 -2018 Chief Digital and Innovation Officer | Africa, India and Middle East (AIM) @
- 2014 -2017 Lead Partner, Digital, Innovation and Customer Advisory @
- 2012 -2014 Senior Director, Head of Customer Advisory @
- 2009 -2012 Director, Customer Advisory @
- 2007 -2009 Senior Manager, Customer Advisory @
- 2005 -2007 Head of New Product Development @
- 2002 -2005 Consultant, Comms and High Tech @
Ross MacLean Education
- The University of Glasgow
MA (Hons) (Modern History, Politics & Economics)
1997-2001 - Loretto School
A levels (Politics, Economics, History, English)
1986-1996
Ross MacLean Skills
- Scale-up
- Mergers & Acquisitions (M&A)
- C-Level Negotiations
- Board of Directors
- C-Level Leadership
- Marketing Strategy
- Customer Experience Improvement
- Sales Force Effectiveness
- Customer Loyalty
- Customer Experience
- Management Consulting
- Business Strategy
- Strategy Development
- Customer Insight
- Program Management
- Change Management
- Digital Marketing
- Market Research
- Product Management
- Business Transformation
- Business Process Improvement
- Strategy
- Management
- Cross-functional Team Leadership
- Leadership
- Sales
- Marketing
- Sales Effectiveness
- Business Development
- Mergers & Acquisitions
- Telecommunications
- Business Process
- Team Management
- Brand Loyalty
- Analytics
- Forecasting
- Performance Management
- Integrated Marketing
- Business Planning
- Go-to-market Strategy
- Process Improvement
- Start-ups
- Competitive Analysis
- Segmentation
- Business Analysis
- CRM
- Financial Services
- Product Development
- Project Management
- Digital Strategy
- Brand Management
- Risk Management
- Business Intelligence
- Outsourcing
- Consulting
- Cross Functional Team Leadership
- Microsoft Excel
- Customer Service
- Go to Market Strategy
- Start Ups
- Mergers and Acquisitions
- Hedging
- Swaps
- AML
- International
- Collateral Management
- International Settlements
- Fund Accounting
- Client Relationships Strengthening
- Options
- Mutual Funds
- Global Custody
- Institutional Investments
- Institutional
- Client Relations
- Middle Office
- Securities Lending
- ETFs
- Financial Reporting
- Fund Administration
- Client Services
- Bloomberg Terminal
- PowerPoint
- Bonds
- Client Relationships
- Prime Brokerage
Ross MacLean Summary
- Ross MacLean, based in London, GB, is currently a Global CX Leader at EY Studio+. Ross MacLean brings experience from previous roles at EY and The Collective. Ross MacLean holds a 1997 - 2001 MA (Hons) in Modern History, Politics & Economics @ The University of Glasgow. With a robust skill set that includes Scale-up, Mergers & Acquisitions (M&A), C-Level Negotiations, Board of Directors, C-Level Leadership and more. Ross MacLean has 5 emails and 5 mobile phone numbers on RocketReach.
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