Ross Carson Email & Phone Number
Vice President Digital Care Operations @ Likewize
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Ross Carson Location
- England, United Kingdom
Ross Carson Work
- 2026 -now Vice President Digital Care Operations @
- 2025 -now Vice President - Likewize Digtal Care Operations @
- 2025 -2026 Vice President - Digital Care Operations @
- 2025 -2025 Integration Lead @
- 2020 -2024 Vice President Operations Process Management and Operational Resilience @
- 2016 -2020 Customer Services Director, Europe @
- 2013 -2016 Director of Operations, Europe @
- 2013 -2013 Head of Digitisation @
- 2011 -2012 Business Solutions Leader @
- 2007 -2011 Head of Operations @
- 2004 -2007 Call Centre Manager - UK and Ireland @
- 2003 -2004 Sales and Retention Manager @ Phones 4u
- 2001 -2003 Customer Retention Manager @
- 1996 -2001 Sales Team Manager @
- 1993 -1996 Inbound Sales Representative @
Ross Carson Education
- Wirral Grammar School for Boys 1987-1993
Ross Carson Skills
- Contact Centers
- Customer Experience
- Call Center
- Change Management
- Stakeholder Management
- Outsourcing
- Performance Management
- Workforce Management
- Service Delivery
- Operations Management
- Team Leadership
- Business Process Improvement
- Business Analysis
- Project Delivery
- Process Improvement
- Call Centers
- BPO
- Governance
- Business Transformation
- Sla
- Management
- Business Intelligence
- Leadership
- Team Management
- Telecommunications
- Business Process
- Strategy
- Project Portfolio Management
- CRM
- Vendor Management
- Financial Services
- Relationship Management
- Risk Management
- Banking
- Resource Management
- ITIL
- Customer Relationship Management Crm
- Sales
- Microsoft Excel
- Training
- Insurance
- Customer Retention
- Negotiation
- Customer Service
- Business Strategy
- Coaching
- Customer Relationship Management
Ross Carson Summary
- Ross Carson, based in England, United Kingdom, is currently a Vice President Digital Care Operations at Likewize. Ross Carson brings experience from previous roles at Likewize and Assurant. Ross Carson holds a 1987 - 1993 Wirral Grammar School for Boys. With a robust skill set that includes Contact Centers, Customer Experience, Call Center, Change Management, Stakeholder Management and more. Ross Carson has 2 emails and 1 mobile phone numbers on RocketReach.
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