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Leigh Young Location
United States
Leigh Young Work
Chief Operating Officer @ (March 2025 - Present)
Chief Operating Officer @ (May 2023 - March 2025)
Chief Operating Officer @ (January 2019 - February 2023)
Senior Vice President of Customer Experience @ (January 2017 - January 2019)
Vice President, Customer Centers and Operations @ (January 2016 - January 2017)
Senior Executive - Business Transformation Consultant @ Independent Consulting Firm - Worldwide Operations (January 2014 - January 2016)
Vice President, Sales and Relationship Management @ (January 2012 - January 2014)
Senior Vice President - Account Services North America @ (January 2008 - January 2011)
Vice President Customer Service - North America @ (January 2003 - January 2008)
Director Customer Response (Call Centers) - North America @ (January 2001 - January 2003)
Director Service Operations @ (January 2000 - January 2001)
Manager of Account Services @ (January 1998 - January 2000)
Leigh Young Education
Master of Business Administration (M.B.A.) (Business)
Iowa State University
Bachelor of Business Administration (Major - Marketing)
Leigh Young Skills
IT Management
Project Management Office (PMO)
CRM
Strategy
Strategic Partnerships
Salesforce.com
Leadership
Account Management
Business Development
Management
Program Management
Operations Management
Process Improvement
Solution Selling
Outsourcing
New Business Development
Business Process
Strategic Planning
SaaS
Training
Customer Retention
Sales
Vendor Management
Team Building
Negotiation
Marketing Strategy
Lead Generation
Cross-functional Team Leadership
Contract Negotiation
Customer Experience
Customer Satisfaction
Integration
Marketing
Sales Operations
Mergers & Acquisitions
Business Planning
Business Process Improvement
Sales Management
Sales Process
Call Centers
Business Continuity
Change Management
Employee Relations
Product Management
B2B
Enterprise Software
P&L Management
Business-to-Business (B2B)
Customer Relationship Management (CRM)
Software as a Service (SaaS)
Leigh Young Summary
Leigh Young, based in United States, is currently a Chief Operating Officer at Likewize. Leigh Young brings experience from previous roles at 2-10 Home Buyers Warranty, Access Information Management, CSC ServiceWorks and ServiceMaster. Leigh Young holds a Master of Business Administration (M.B.A.) in Business. With a robust skill set that includes IT Management, Project Management Office (PMO), CRM, Strategy, Strategic Partnerships and more. Leigh Young has 2 emails and 3 mobile phone numbers on RocketReach.
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