Ross Argent Email & Phone Number
Co-Founder and Director @ ARZO
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Ross Argent Location
- Melbourne, VIC, AU
Ross Argent Work
- 2018 -now Co-Founder and Director @
- 2015 -2018 Channel Optimisation Lead @
- 2014 -2015 Workforce Planner @
- 2012 -2014 Manager, Credit Support Centre @
- 2011 -2012 Systems Analyst @
- 2010 -2011 Resource and Dialler Analyst @
- 2009 -2010 Dialler Manager @
- 2006 -2009 Workforce Analyst @
Ross Argent Education
- edX
Microsoft DAT207x Certificate (Analyzing and Visualizing Data with Power BI)
2018-2018 - TAFE NSW
Diploma Management / Marketing
2013-2014 - Australian Institute of Management
Certificate IV in Frontline Management
2013-2013 - SQL Steps PTY LTD
Microsoft Certified Technology Specialist (Microsoft SQL Server 2008)
2011-2011
Ross Argent Skills
- Stakeholder Management
- Genesys
- Call Center
- Avaya
- Microsoft SQL Server
- Forecasting
- Telecommunications
- Business Analysis
- Vendor Management
- Team Leadership
- Process Improvement
- System Administration
- Workforce Management
- Strategy
- IVR
- User Acceptance Testing
- Contact Centers
- Business Process
- Change Management
- Avaya Technologies
- Business Process Improvement
- Management
- Inbound Marketing
- Outsourcing
- Call Centers
- Service Delivery
- Analysis
- Project Delivery
Ross Argent Summary
- Ross Argent, based in Melbourne, VIC, AU, is currently a Co-Founder and Director at ARZO. Ross Argent brings experience from previous roles at National Australia Bank, Foxtel and Telstra. Ross Argent holds a 2018 - 2018 Microsoft DAT207x Certificate in Analyzing and Visualizing Data with Power BI @ edX. With a robust skill set that includes Stakeholder Management, Genesys, Call Center, Avaya, Microsoft SQL Server and more. Ross Argent has 3 emails and 1 mobile phone numbers on RocketReach.
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