Alan Igoe Email
Analytics Practice - Lead @ ARZO
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Alan Igoe Location
- Melbourne, VIC, AU
Alan Igoe Work
- Analytics Practice - Lead @ (September 2022 - Present)
- Senior Consultant @ (February 2022 - Present)
- Freelance Writer and Novelist @ Self-employed (November 2019 - February 2022)
- Executive Consultant @ (July 2017 - November 2019)
- Senior Principal, Solution Architecture @ (February 2017 - July 2017)
- Associate Partner Client Services - (Adeptra) @ (August 2011 - June 2015)
- Consultant and Business Analyst @ (March 2011 - August 2011)
- Business Analyst @ (June 2010 - March 2011)
- Manager Presales @ Aegis Services Australia (Formally UCMS Group) (November 2008 - November 2009)
- Business Improvement Consultant @ (August 2007 - November 2008)
- Business Development Executive - UCMS Enterprise @ United Customer Management Solutions (January 2007 - August 2007)
- Solutions Architect @ United Customer Management Solutions (January 2003 - January 2007)
Alan Igoe Education
- Deakin University 1996-1999
Alan Igoe Skills
- Contact Centers
- Business Analysis
- Project Management
- Business Development
- Customer Service
- Telemarketing
- Bid Preparation
- Outsourcing
- Business Process Improvement
- Customer Experience
- Call Center
- Service Delivery
- IVR
- Call Centers
- Change Management
- Vendor Management
- Management
- Enterprise Software
- Telecommunications
- Business Process
- Requirements Gathering
- Team Leadership
- Solution Selling
- Cloud Computing
- Solutions Design
- Management Consulting
- Strategy
- SaaS
- Professional Services
- Unified Communications
- Requirements Analysis
- Project Delivery
- CRM
- Process Improvement
- Pre-sales
- IT Strategy
- Team Management
- Solution Architecture
- Business Transformation
- Integration
- Business Intelligence
- Analysis
- Stakeholder Management
- Sales
- Business Requirements
- BPO
- IP
- Financial Services
- Customer Satisfaction
- Product Management
- Pre Sales
- R&D
Alan Igoe Summary
- Alan Igoe, based in Melbourne, VIC, AU, is currently a Analytics Practice - Lead at ARZO. Alan Igoe brings experience from previous roles at ARZO, Self-employed, FICO® and TeleTech. Alan Igoe holds a 1996 - 1999 Deakin University. With a robust skill set that includes Contact Centers, Business Analysis, Project Management, Business Development, Customer Service and more. Alan Igoe has 1 emails on RocketReach.
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