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Ronald Smit Location
Rotterdam, Zuid-Holland, Netherlands
Ronald Smit Work
Chief Operations Officer @ (March 2022 - Present)
Country Director Nl and Sp and Sur @ Yource Nederland (April 2020 - March 2022)
Board Member on Behalf of Facility Contact Centers @ (December 2018 - March 2022)
Chief Executive Officer and Algemeen Directeur @ (June 2014 - April 2020)
Board Member WFCC @ WFC Employers Association for Facility Contact Centers (May 2019 - Present)
Director Customer Service Operations @ (June 2014 - June 2018)
Manager Customer Service Mail and Parcels @ (April 2012 - January 2013)
Manager Account Management @ (April 2007 - April 2012)
Corporate Account Manager @ (June 2005 - April 2007)
Key Account Manager @ (January 2003 - June 2005)
Account Manager @ (January 2002 - January 2003)
Account Manager @
Ronald Smit Education
Opleidingsinstituut Lindenhaeghe 2018-2018
(Management)
2005-2005
Erasmus University Rotterdam
Master of Business Administration (Management)
1996-1999
Amsterdam University of Applied Sciences
Bachelor of Business Administration
1990-1995
Ronald Smit Skills
Contact Centers
Salesforce.com
Call Centers
Outsourcing
Customer Experience
Telecommunications
Review and Auditing Websites
Direct Marketing
Negotiation
Sales
Management
Social Media
Microsoft Office
Customer Service
Strategic Planning
Marketing
Call Center
Account Management
Sales Management
Dutch
Internet Consulting
Change Management
Optimalization Websites
Building Interactive Websites
Ronald Smit Summary
Ronald Smit, based in Rotterdam, Zuid-Holland, Netherlands, is currently a Chief Operations Officer at Yource Group. Ronald Smit brings experience from previous roles at Yource Nederland, Klantenservice Federatie, Cendris and WFC Employers Association for Facility Contact Centers. Ronald Smit holds a 2018 - 2018 Opleidingsinstituut Lindenhaeghe. With a robust skill set that includes Contact Centers, Salesforce.com, Call Centers, Outsourcing, Customer Experience and more. Ronald Smit has 1 emails and 1 mobile phone numbers on RocketReach.
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