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Ronald Smit Location
Rotterdam, Zuid-Holland, Netherlands
Ronald Smit Work
2022 -now Chief Operations Officer @
2020 -2022 Country Director Nl and Sp and Sur @ Yource Nederland
2018 -2022 Board Member on Behalf of Facility Contact Centers @
2014 -2020 Chief Executive Officer and Algemeen Directeur @
2019 -now Board Member WFCC @ WFC Employers Association for Facility Contact Centers
2014 -2018 Director Customer Service Operations @
2012 -2013 Manager Customer Service Mail and Parcels @
2007 -2012 Manager Account Management @
2005 -2007 Corporate Account Manager @
2003 -2005 Key Account Manager @
2002 -2003 Account Manager @
2002 Account Manager @
Ronald Smit Education
Opleidingsinstituut Lindenhaeghe 2018-2018
(Management)
2005-2005
Erasmus University Rotterdam
Master of Business Administration (Management)
1996-1999
Amsterdam University of Applied Sciences
Bachelor of Business Administration
1990-1995
Ronald Smit Skills
Contact Centers
Salesforce.com
Call Centers
Outsourcing
Customer Experience
Telecommunications
Review and Auditing Websites
Direct Marketing
Negotiation
Sales
Management
Social Media
Microsoft Office
Customer Service
Strategic Planning
Marketing
Call Center
Account Management
Sales Management
Dutch
Internet Consulting
Change Management
Optimalization Websites
Building Interactive Websites
Ronald Smit Summary
Ronald Smit, based in Rotterdam, Zuid-Holland, Netherlands, is currently a Chief Operations Officer at Yource Group. Ronald Smit brings experience from previous roles at Yource Nederland, Klantenservice Federatie, Cendris and WFC Employers Association for Facility Contact Centers. Ronald Smit holds a 2018 - 2018 Opleidingsinstituut Lindenhaeghe. With a robust skill set that includes Contact Centers, Salesforce.com, Call Centers, Outsourcing, Customer Experience and more. Ronald Smit has 1 emails and 1 mobile phone numbers on RocketReach.
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