Ronald Smit Location
Rotterdam, Zuid-Holland, Netherlands
Ronald Smit Work
- 2022 - now Chief Operations Officer @ Yource Group
- 2020 - 2022 Country Director Nl and Sp and Sur @ Yource Nederland
- 2018 - 2022 Board Member on Behalf of Facility Contact Centers @ Klantenservice Federatie
- 2014 - 2020 Chief Executive Officer and Algemeen Directeur @ Cendris
- 2019 - now Board Member WFCC @ WFC Employers Association for Facility Contact Centers
- 2014 - 2018 Director Customer Service Operations @ PostNL
- 2012 - 2013 Manager Customer Service Mail and Parcels @ PostNL
- 2007 - 2012 Manager Account Management @ Cendris
- 2005 - 2007 Corporate Account Manager @ Cendris
- 2003 - 2005 Key Account Manager @ Webhelp
Ronald Smit Education
- Opleidingsinstituut Lindenhaeghe2018 - 2018
(Management)
2005 - 2005- Erasmus University Rotterdam
Master of Business Administration (Management)
1996 - 1999
- Amsterdam University of Applied Sciences
Bachelor of Business Administration
1990 - 1995
Ronald Smit Skills
- Contact Centers
- Salesforce.com
- Call Centers
- Outsourcing
- Customer Experience
- Telecommunications
- Review and Auditing Websites
- Direct Marketing
- Negotiation
- Sales
Ronald Smit Summary
Ronald Smit, based in Rotterdam, Zuid-Holland, Netherlands, is currently a Chief Operations Officer at Yource Group. Ronald Smit brings experience from previous roles at Yource Nederland, Klantenservice Federatie, Cendris and WFC Employers Association for Facility Contact Centers. Ronald Smit holds a 2018 - 2018 Opleidingsinstituut Lindenhaeghe. With a robust skill set that includes Contact Centers, Salesforce.com, Call Centers, Outsourcing, Customer Experience and more. Ronald Smit has 1 emails and 1 mobile phone numbers on RocketReach.
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