Ronald Smit Email
COO @ Yource Group
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Ronald Smit Location
- Amsterdam, NH, NL
Ronald Smit Work
- 2022 -now COO @
- 2020 -2022 Country Director NL and SP and SU @
- 2019 -2024 Board Member WFC @ WFC, Employers' Association for Facility Contact Centers
- 2018 -2022 Board Member Klantenservice Federatie @
- 2014 -2020 CEO @
- 2014 -2018 Director Customer Service Operations @
- 2012 -2014 Manager Customer Service @
- 2002 -2003 Account Manager @ Newtel Essence
- 2007 -2012 Manager Account Management @
- 2005 -2007 Corporate Account Manager @
- 2003 -2005 Key Account Manager @
- 2002 -2003 Account Manager @ Newtel Essence
- 1999 -2002 Account Manager @
- 1999 -2002 Account Manager @
Ronald Smit Education
- Lindenhaeghe
WFT Zorgverzekeringen (WFT)
2018-2018 - Coachend Leiderschap
PostNL
2010-2010 - Coaching for Competences
PostNL (PostNL)
2009-2009 - Coaching for Competences
(PostNL)
2009-2009 - COPC® VMO
Registered Coordinator for Vendor Management Organizations (Registered Coordinator for Vendor Management Organizations)
2005-2005 - COPC® VMO
(Registered Coordinator for Vendor Management Organizations)
2005-2005 - Miller Heiman Strategic Selling 2004-2004
- Erasmus University Rotterdam
Drs. (MBA) Bedrijfskunde (Strategic Management)
1996-1999 - Amsterdam University of Applied Sciences
Bachelor of Business Administration (B.B.A.) (HEAO Commerciele Economie)
1990-1995
Ronald Smit Skills
- Management
- Call Center
- Direct Marketing
- Account Management
- Customer Service
- Customer Experience
- Social Media
- Contact Centers
- Salesforce.com
- Call Centers
- Sales Management
- Telecommunications
- Outsourcing
- Negotiation
Ronald Smit Summary
- Ronald Smit, based in Amsterdam, NH, NL, is currently a COO at Yource Group. Ronald Smit brings experience from previous roles at Yource Group, WFC, Employers' Association for Facility Contact Centers, Klantenservice Federatie and Cendris Customer Contact. Ronald Smit holds a 2018 - 2018 WFT Zorgverzekeringen in WFT @ Lindenhaeghe. With a robust skill set that includes Management, Call Center, Direct Marketing, Account Management, Customer Service and more. Ronald Smit has 1 emails on RocketReach.
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