Ronald Smit's Location
Amsterdam, NH, NL
Ronald Smit's Work
- COO @ Yource Group
- Country Director NL and SP and SUR @ Yource Group
- Board Member WFCC @ WFC, Employers' Association for Facility Contact Centers
- Board Member (Treasurer) on behalf of Facility Contact Centers @ Klantenservice Federatie
- CEO @ Cendris
- Director Customer Service Operations @ PostNL
- Manager Customer Service Mail and Parcels @ PostNL
- Manager Customer Service Parcels @ PostNL
- Manager Account Management @ Cendris
- Corporate Account Manager @ Cendris
Ronald Smit's Education
- Opleidingsinstituut Lindenhaeghe
WFT Zorgverzekeringen (WFT)
2018 - 2018 - Coachend Leiderschap
PostNL
2010 - 2010 - Coaching for Competences
(PostNL)
2009 - 2009
- COPC® VMO
(Registered Coordinator for Vendor Management Organizations)
2005 - 2005 - Miller Heiman Strategic Selling2004 - 2004
- Erasmus University Rotterdam
Drs. (MBA) Bedrijfskunde (Strategic Management)
1996 - 1999 - Hogeschool van Amsterdam
Bachelor of Business Administration (B.B.A.) (HEAO Commerciele Economie)
1990 - 1995
Ronald Smit's Skills
- Management
- Account Management
- Outsourcing
- Call Center
- Contact Centers
- Customer Service
- Telecommunications
- Customer Experience
- Call Centers
- Sales Management
Ronald Smit's Summary
Ronald Smit, based in Amsterdam, NH, NL, is currently a COO at Yource Group, bringing experience from previous roles at Yource Group, WFC, Employers' Association for Facility Contact Centers, Klanten Service Federatie and Cendris Customer Contact. Ronald Smit holds a 2018 - 2018 WFT Zorgverzekeringen in WFT @ Opleidingsinstituut Lindenhaeghe. With a robust skill set that includes Management, Account Management, Outsourcing, Call Center, Contact Centers and more, Ronald Smit contributes valuable insights to the industry. Ronald Smit has 2 emails on RocketReach.
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