Ronald Kupsch Email & Phone Number
Area Operations Director @ IVC Evidensia Nederland
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Ronald Kupsch Location
- Bergen, NH, NL
Ronald Kupsch Work
- Area Operations Director @ (February 2026 - Present)
- Head of Customer Care Netherlands @ (March 2025 - February 2026)
- Head of Service Operations @ (November 2024 - March 2025)
- Director Digital Consumer Services EMEA @ (December 2018 - November 2024)
- Head of Customer Service @ (July 2017 - October 2018)
- Director Northern Europe - Travel and Lifestyle Services @ (November 2014 - July 2017)
- Head of Travel and Lifestyle Services Netherlands @ (January 2012 - October 2014)
- Director Operations @ 360Groep (April 2011 - January 2012)
- Director Customer Services @ Kuoni Travel Nederland (December 2008 - June 2010)
- Director Customer Services @ (September 2005 - December 2008)
- Director Customer Interaction @ (November 2004 - April 2005)
- Manager Customer Contact Center @ (April 1999 - October 2004)
- Manager Contact Center @ (January 1997 - March 1999)
Ronald Kupsch Education
- Erasmus University Rotterdam
drs (Bedrijfskunde - Strategisch Management)
1992-1997 - Rotterdam University of Applied Sciences
ing (Technische Bedrijfskunde)
1988-1992 - DevelsteinCollege - VWO 1982-1988
Ronald Kupsch Skills
- Account Management
- Analytisch denkvermogen
- B2C
- Belangrijke metrieken
- Belangrijke prestatie-indicatoren
- Business Development
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Coaching
- Communicatie
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer-focused Sales
- Director level
- Engels
- Klantenondersteuning
- Leadership
- Leveringsovereenkomst
- Management
- Onderhandeling
- Operations Management
- Oplossen van problemen
- People Management
- Performance Management
- Prestatiemanagement
- Process Improvement
- Project Management
- Relationship Management
- Sales
- Service Operation
- Strategisch denken
- Strategy
- Team Management
- Time Management
- Tourism
- Travel
Ronald Kupsch Summary
- Ronald Kupsch, based in Bergen, NH, NL, is currently a Area Operations Director at IVC Evidensia Nederland. Ronald Kupsch brings experience from previous roles at Lyreco Benelux, KNGF Geleidehonden, Nike and wehkamp. Ronald Kupsch holds a 1992 - 1997 drs in Bedrijfskunde - Strategisch Management @ Erasmus University Rotterdam. With a robust skill set that includes Account Management, Analytisch denkvermogen, B2C, Belangrijke metrieken, Belangrijke prestatie-indicatoren and more. Ronald Kupsch has 2 emails and 1 mobile phone numbers on RocketReach.
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