Ronald Ekoly Email

Help Desk Support Technician @ IT Naledi Solutions

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Ronald Ekoly Location

Cape Town, WC, ZA

Ronald Ekoly Work

Help Desk Support Technician @ (June 2023 - Present)
IT Field Support Technician @ (June 2023 - Present)
Dell Support Engineer and Dell Service Provider @ (June 2023 - Present)
IT Support Specialist @ (December 2020 - May 2023)
MSP IT Support Engineer @ (October 2020 - December 2020)

Ronald Ekoly Education

Brigham Young University - Idaho
System Administration – Bachelor of Applied Science in Information Technology (Technical Support Engineer, IT Professional & System Administration)
2025-2027
Netcampus Group
CompTIA Cybersecurity Analyst (CySA+) (Cybersecurity)
2024-2024
Torque IT
Microsoft 365 (MS-900) - Fundamentals (Microsoft 365 services)
2023-2023
DION Training
CompTIA Network+ Training Course (Network and System Administration/Administrator)
2019-2019
Cape Peninsula University of Technology
Computer Systems Engineering (Electrical Engineering)
2016-2017
BYU-Pathway Worldwide
Life Skills (Professional Skills & University Skills)
2021

Ronald Ekoly Skills

Personal Computers
Access Controls
Acronis
Agile Methodologies
Amazon Web Services (AWS)
Antimalware Protection
Application Security
Artera
Attention to Detail
Bootstrap
CSS Flexbox
Cable and Wiring
Cascading Style Sheets (CSS)
Cloud Security
Commom Cyber Threats
Communication
CompTIA
Computer Hardware
Computer Hardware Troubleshooting
Configuration and Management
Consumer Services
Critical Thinking
Customer Service
Customer Support
Cybersecurity Incident Response
Defending Systems And Devices
Defense-in-Depth
Dell Computers
Dell PowerEdge Servers
Dell Workstations
Device Maintenance
EMC Storage Products
Environmental Reconnaissance
Firewalls
Front-End Development
Git
HTML
HTML5
Host-based Intrusion Prevention
IP Addressing
IP/TCP/UDP Vulnerabilities
IT Hardware Support
IT Project Implementation
IT Service Management
Industry Standards, Practices, and Network Theory
Information Security Management
Information Technology
Intrusion Detection
JavaScript
Laptops
Leadership
Life Skills
Linux Basics
Microsoft 365 Fundamentals (MS-900)
Microsoft Azure
Microsoft Excel
Microsoft Exchange
Microsoft Office
Microsoft PowerPoint
Microsoft Visual Studio Code
Mitigating Common Network Attacks
Mobile Devices
Network Architecture
Network Hardening
Network Infrastructure Security
Network Operations
Network Security
Network Services
Network Troubleshooting
Operating System Administration
Physical Security
Problem Solving
Programming
Python (Programming Language)
React.js
Recruiting
Responding to and Investigating Cybersecurity Incidents
Sales
Securing WLANs
Security Configuration and System Maintenance
Security Data Analysis
Security Information and Event Management (SIEM)
Security Management
Security Policies/Regulations/Standards
Software
Software Development
Storage Management
System And Endpoint Protection
Team Leadership
Technical Proficiency
Technical Support
Threat & Vulnerability Management
Understanding of Legal and Regulatory Issues
Video Editing
Virtualization and Cloud Computing
Web Applications
Web Design
Web Development
Windows
jQuery

Ronald Ekoly Summary

Ronald Ekoly, based in Cape Town, WC, ZA, is currently a Help Desk Support Technician at IT Naledi Solutions. Ronald Ekoly brings experience from previous roles at IT Naledi Solutions, Merchants and Support Adventure. Ronald Ekoly holds a 2025 - 2027 System Administration – Bachelor of Applied Science in Information Technology in Technical Support Engineer, IT Professional & System Administration @ Brigham Young University - Idaho. With a robust skill set that includes Personal Computers, Access Controls, Acronis, Agile Methodologies, Amazon Web Services (AWS) and more.