2008 -2010 GLOBAL SERVICE DESK ANALYST @ DSM Manila LLC
2008 -2008 TECHNICAL SUPPORT ASSOCIATE @
2006 -2008 TECHNICAL SUPPORT PROFESSIONAL (NOC Level 1) @ Sykes
2005 -2006 Technical Customer Care Representative (Bellsouth) @ Convergys
2004 -2005 EarthLink Universal Agent and TSR and CSR and SALES @ West Contact Services Inc.
Ron Rivera Education
AMA University
Ron Rivera Skills
Windows Server
Active Directory
Technical Support
VMware
VPN
Troubleshooting
System Administration
Incident Management
Citrix
Disaster Recovery
ITIL
Service Desk
Windows XP
IT Service Management
Servers
BMC Remedy
Hardware
Unix
Management
Vendor Management
Integration
TCP/IP
Computer Hardware
BMC Remedy AR System
Service Delivery
Remedy
Ron Rivera Summary
Ron Rivera, based in Valenzuela, NCR, PH, is currently a Project Leader at Indra. Ron Rivera brings experience from previous roles at Indra, Safeway Phitech Inc, Planwell Technology and DSM Manila LLC. Ron Rivera holds a AMA University. With a robust skill set that includes Windows Server, Active Directory, Technical Support, VMware, VPN and more. Ron Rivera has 1 emails on RocketReach.
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