Ron Rivera Email & Phone Number
Technical Support Manager @ Intercontinental Capital Group
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Ron Rivera Location
- Shore, NY, US
Ron Rivera Work
- 2017 -now Technical Support Manager @
- 2013 -2015 IT Support Manager @
- 2015 -2015 IT Specialist @
- 2006 -2008 Help Desk Manager @
- 2006 -2008 Helpdesk Manager @
- 1993 -2006 Helpdesk Manager @
Ron Rivera Education
- New York Business Institute
MCITP (Windows 2008 Server)
2012-2012 - Briarcliffe College
Certification Program (Computer Service Technology)
1992-1993
Ron Rivera Skills
- Active Directory
- XP
- Troubleshooting
- Vendor Management
- IT Management
- Metrics
- Windows
- Outlook
- Vendor Relations
- Administration
- Process Improvement
- Documentation
- Microsoft Office
- Disaster Recovery
- Mentoring
- Vendor
- Team Building
- Change Management
- Problem Solving
- Team Leadership
- Call Center
- Quality Assurance
- Customer Relations
- Customer Service
- Desktop Support
- Visio
- Computer Hardware
- Customer Satisfaction
- Service Desk
- Help Desk Management
- Client Services
- Team Management
- Incident Management
- Service Delivery
- Teamwork
- Servers
- Deployment
- Contract Negotiations
- Printers
- IT Service Management
- MCSA
- MCITP
- Windows 7
- Windows Server
- Software Documentation
- Technical Support
- PowerShell
- Contract Negotiation
- Leadership
- HTML & CSS
- ITIL
- Html And Css
- Training
- SQL
- Management
- Project Management
Ron Rivera Summary
- Ron Rivera, based in Bay Shore, NY, US, is currently a Technical Support Manager at InterContinental Capital Group, Inc.. Ron Rivera brings experience from previous roles at SterlingBackcheck, CHL Mortgages and Sterling Testing Systems. Ron Rivera holds a 2012 - 2012 MCITP in Windows 2008 Server @ New York Business Institute. With a robust skill set that includes Active Directory, XP, Troubleshooting, Vendor Management, IT Management and more. Ron Rivera has 2 emails on RocketReach.
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