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Ron Rivera Location
Shore, NY, US
Ron Rivera Work
Technical Support Manager @ (March 2017 - Present)
IT Support Manager @ (December 2013 - January 2015)
IT Specialist @ (January 2015 - January 2015)
Help Desk Manager @ (January 2006 - January 2008)
Helpdesk Manager @ (January 2006 - January 2008)
Helpdesk Manager @ (March 1993 - June 2006)
Ron Rivera Education
New York Business Institute
MCITP (Windows 2008 Server)
2012-2012
Briarcliffe College
Certification Program (Computer Service Technology)
1992-1993
Ron Rivera Skills
Active Directory
XP
Troubleshooting
Vendor Management
IT Management
Metrics
Windows
Outlook
Vendor Relations
Administration
Process Improvement
Documentation
Microsoft Office
Disaster Recovery
Mentoring
Vendor
Team Building
Change Management
Problem Solving
Team Leadership
Call Center
Quality Assurance
Customer Relations
Customer Service
Desktop Support
Visio
Computer Hardware
Customer Satisfaction
Service Desk
Help Desk Management
Client Services
Team Management
Incident Management
Service Delivery
Teamwork
Servers
Deployment
Contract Negotiations
Printers
IT Service Management
MCSA
MCITP
Windows 7
Windows Server
Software Documentation
Technical Support
PowerShell
Contract Negotiation
Leadership
HTML & CSS
ITIL
Html And Css
Training
SQL
Management
Project Management
Ron Rivera Summary
Ron Rivera, based in Bay Shore, NY, US, is currently a Technical Support Manager at InterContinental Capital Group, Inc.. Ron Rivera brings experience from previous roles at SterlingBackcheck, CHL Mortgages and Sterling Testing Systems. Ron Rivera holds a 2012 - 2012 MCITP in Windows 2008 Server @ New York Business Institute. With a robust skill set that includes Active Directory, XP, Troubleshooting, Vendor Management, IT Management and more. Ron Rivera has 2 emails on RocketReach.
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