Vice President Customer Care Operations @ (April 2019 - December 2024)
Vice President of Customer Care Operations @ (August 2017 - April 2019)
Senior Director, Customer Care Operations @ (August 2013 - August 2017)
Director, GTM Strategy @ (August 2005 - August 2013)
Ron Emro Education
Idaho State University College of Business
MBA (Management & Finance)
2011-2013
Brigham Young University - Idaho
Bachelor's Degree (Marketing & Management)
2001-2004
Ron Emro Skills
Executive Coaching
Leadership Development
Organizational Development
Coaching
Business Development
Sales Management
Strategic Planning
Organizational Effectiveness
Sales
Strategy
Leadership
Team Building
Training
Performance Management
Customer Satisfaction
Customer Service
CRM
Recruiting
Salesforce.com
Management
Marketing
Cross-functional Team Leadership
Market Research
Sales Operations
Human Resources
Change Management
Employee Engagement
Time Management
Business Strategy
Analysis
Customer Relationship Management (CRM)
Customer Relationship Management Crm
Microsoft Excel
Cross Functional Team Leadership
Project Management
Business Process Improvement
Customer Relationship Management
Vendor Management
Speech Analytics
Executive Management
Organizational Leadership
Consulting
Account Management
Customer Experience
NICE Call Recording
Verint
Ron Emro Summary
Ron Emro, based in Meridian, ID, US, is currently a Senior Vice President of Customer Care Operations at World Connection. Ron Emro brings experience from previous roles at Idaho Diaper Bank - a nonprofit serving babies and families in need, Association for Corporate Growth (ACG), Continuum Global Solutions and Conduent. Ron Emro holds a 2011 - 2013 MBA in Management & Finance @ Idaho State University College of Business. With a robust skill set that includes Executive Coaching, Leadership Development, Organizational Development, Coaching, Business Development and more. Ron Emro has 4 emails and 4 mobile phone numbers on RocketReach.
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