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Ron Baughman Location
Charlotte, NC, US
Ron Baughman Work
2006 -now Director of Operations @
2005 -2006 Call Center General Manager @
2000 -2005 Director @ Servicom
1990 -1998 Vice President @ Campaign Tel LTD
Ron Baughman Education
Drake University
BS (Finance)
1985-1989
Ron Baughman Skills
Process Improvement
Re-engineering
BPO
Call Centers
Customer Satisfaction
Management
Vendor Management
Workforce Management
Account Management
Call Center
Leadership
Strategic Planning
Managerial Finance
Outsourcing
Visio
Team Management
Budgets
Forecasting
Operations Management
Troubleshooting
Customer Service
Offshoring
Performance Management
CRM
Customer Experience
Contact Centers
Re Engineering
HRIS
TUPE
Restructuring
Employee Engagement
Human Resources
Personnel Management
Graduate Recruitment
Talent Acquisition
Organizational Development
Strategy
Talent Management
Employee Relations
Change Management
Training
Succession Planning
HR Policies
Coaching
Mergers and Acquisitions
Recruiting
Employee Benefits
Employment Law
Ron Baughman Summary
Ron Baughman, based in Charlotte, NC, US, is currently a Director of Operations at iQor. Ron Baughman brings experience from previous roles at Ferrellgas, Servicom and Campaign Tel LTD. Ron Baughman holds a 1985 - 1989 BS in Finance @ Drake University. With a robust skill set that includes Process Improvement, Re-engineering, BPO, Call Centers, Customer Satisfaction and more. Ron Baughman has 2 emails and 1 mobile phone numbers on RocketReach.
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