2016 -
2018 Segment Manager, Aftermarket Services @ Flender, A Siemens Company
2015 -
2016 Service Management Professional @ Independent Consultant
2013 -
2015 Customer Service Operations Manager @
2010 -
2013 Manager, Customer Support @
2009 -
2010 Director Customer Service | Director of Service Operations @ Independent Consultant
2007 -
2008 VP Customer Service, Americas @ IBA
2005 -
2006 Manager, Customer Support Americas @ ARPAC Group
1996 -
2005 Regional Manager @
Roger Thomas Education
Keller Graduate School of Management
Master of Business Administration (Business Admin)
2000
LeTourneau University
Bachelor of Science (Business Admin)
1993
Rockcastle County High School
Harper College
(Electronics Engineering)
Harper Community College
Roger Thomas Skills
Six Sigma
CRM
ISO
Voice of the Customer
Key Performance Indicators
Benchmarking
Cross-functional Team Leadership
Process Improvement
Manufacturing
Strategic Planning
Continuous Improvement
Product Development
Lean Manufacturing
Operations Management
Sales Management
Kaizen
Leadership
Root Cause Analysis
Forecasting
Budgets
Team Building
Electronics
Account Management
Inventory Management
Management
Sales
Pricing
Strategy
Training
Customer Service
Logistics
Team Management
Quality Management
Call Centers
Business Process
Business Process Improvement
Contract Negotiation
Purchasing
Marketing
Customer Satisfaction
Product Marketing
Competitive Analysis
Negotiation
New Business Development
P&L Management
Supply Chain Management
Business Strategy
Supply Chain
Sales Operations
Business Planning
Returns
Help Desk Support
Infrastructure
Community
5s
Longview
System Upgrades
Performance Metrics
Finance
Customer Service Training
UHV
Cancer Treatment
50m
Revenue Streams
Introducing
ACD
Savings
Exp
Sales and Marketing
Temporary Placement
Cross Functional Team Leadership
Complaints
Electronic Engineering
Developmental
Customer Support
Organizational Structure
Dynamics
Detection
TQM
Cancer
Revenue
Design
Maintenance and Repair
Ongoing Support
Job Descriptions
Depot
GAP
Operational Strategies
Human Resources
Execution
Positive Work Environment
EBITDA
GMP
Military Training
System
Business Services
Cell
Testing
Pricing Strategy
Employee Training
Staff Training
Order Fulfillment
Hands on Leadership
Radio
Business Management
Project Management
Results Driven
Reporting
Field Service
Radiation
Tactical Planning
Nuclear Medicine
R&d
Partnerships
Strategic Vision
Warranty
Analysis
P&l
Electronics Manufacturing
R
Customer Relations
SAP
Growth Initiatives
Gas
Cross Functional Team
Vacuum Chambers
24x7
Accountability
Order Management
Communication
Incentives
EHS
Operations
Workshops
Service Quality
Adaptive
High Energy
Sales Trainings
Business Intelligence
Technical Support
Contractual Agreements
House
Oak
Ultra
Clarifying
Responsibility
TPM
Therapists
Regulations
X Ray
Business Units
Portable
Software Installation
Isotopes
Lotus Notes
Start Ups
Interfaces
Warehousing
Global Management
Defects
Canada
Special Projects
Nrc
Key Performance
Proton
Product Offerings
Staff Development
Spare Parts
New Equipment
Risk
Pharmaceutical Industry
Customer Service Operations
FDA
Medical Equipment
Americas
Leadership Experience
Roger Thomas Summary
Roger Thomas, based in Chicago, IL, US, is currently a Retired at Self.. Roger Thomas brings experience from previous roles at Flender, Flender, A Siemens Company, Independent Consultant and Schneider Electric. Roger Thomas holds a Master of Business Administration in Business Admin @ Keller Graduate School of Management. With a robust skill set that includes Six Sigma, CRM, ISO, Voice of the Customer, Key Performance Indicators and more. Roger Thomas has 1 emails and 1 mobile phone numbers on RocketReach.
Get contact details of over 700M profiles across 60M companies - all with industry-leading accuracy. Sales and Recruiter users, try out our Email Finder Extension.
Use our AI-Powered Email Finder
Find business and personal emails and mobile phone numbers with exclusive coverage across niche job titles, industries, and more for unparalleled targeting. Also available via our Contact Data API.