Roderick O'Connor Email & Phone Number
Vice President Customer Success and Strategic Accounts @ Brightidea
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Roderick O'Connor Location
- San Francisco, CA, US
Roderick O'Connor Work
- Vice President Customer Success and Strategic Accounts @ (January 2020 - Present)
- Director of Customer Success, Strategic Accounts @ (January 2018 - January 2020)
- Senior Account Manager @ (May 2013 - December 2017)
- Account Executive @ Western Union Business Solutions (October 2009 - May 2013)
- Account Executive @ (February 2008 - August 2009)
- Sales Representative and Logistics Manager @ Secrest Watson International (June 2004 - February 2008)
- Market Analyst @ ContiTech Elastomer-Beschichtungen GmbH (July 2003 - December 2003)
Roderick O'Connor Education
- California State University, Chico
Bachelor of Science (Business Administration; Marketing)
1999-2004 - Amador Valley High School 1995-1999
Roderick O'Connor Skills
- Account Management
- Business Development
- CRM
- Churn Management
- Client Onboarding
- Client Relations
- Coaching
- Cold Calling
- Communication
- Creative Problem Solving
- Cross-functional Collaborations
- Cross-team Collaboration
- Customer Engagement
- Customer Experience
- Customer Journeys
- Customer Onboarding
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Success
- Customer Support
- Enterprise Account Management
- Enterprise Software
- Expansion Strategy
- Growth Strategies
- Innovation Management
- Innovation Program Management
- Key Performance Indicators
- Lead Generation
- Leadership
- Management
- Market Analysis
- Marketing
- Mentoring
- Oral Communication
- Quarterly Reviews
- Relationship Building
- Retention Strategies
- Revenue Generation
- Risk Management
- SaaS
- Sales
- Sales Management
- Sales Operations
- Sales Presentations
- Sales Process
- Salesforce.com
- Software as a Service (SaaS)
- Solution Selling
- Strategic Leadership
- Strategic Partnerships
- Strategic Thinking
- Strategy
- Team Alignment
- Team Leadership
- Teamwork
Roderick O'Connor Summary
- Roderick O'Connor, based in San Francisco, CA, US, is currently a Vice President Customer Success and Strategic Accounts at Brightidea. Roderick O'Connor brings experience from previous roles at Brightidea, Western Union Business Solutions and Experian Data Quality. Roderick O'Connor holds a 1999 - 2004 Bachelor of Science in Business Administration; Marketing @ California State University, Chico. With a robust skill set that includes Account Management, Business Development, CRM, Churn Management, Client Onboarding and more. Roderick O'Connor has 1 emails and 1 mobile phone numbers on RocketReach.
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