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Robin Location
Chicago, IL, US
Robin Work
2019 -now Customer Experience Leader @
2018 -2019 Business Coach @
2015 -2018 Head Strategist, Merchant Marketing @
2013 -2015 Lead, Product Development @
2009 -2013 Head of Products and Benefits Marketing @
1999 -2009 Senior Portfolio Manager @
Robin Education
Western Illinois University
Bachelor of Arts - BA (Marketing communications)
1989-1993
Robin Skills
Team Leadership
Talent Strategy
Organizational Effectiveness
Creative Problem Solving
Business-to-Business (B2B)
Coaching & Mentoring
Voice of the Customer
Customer Experience Management
Customer Experience
Loan Servicing
Customer Service
Project Management
Product Management
Portfolio Optimization
Cross-Channel Marketing
Customer Relationship Management (CRM)
Go-to-Market Strategy
Sales
Marketing Management
Coaching
Operations Management
Communication
Problem Solving
Multi-Channel Marketing
Business Process Improvement
Strategic Partnerships
B2C Marketing
B2B Marketing
Integrated Marketing
Marketing Strategy
Leadership
Microsoft Office
Cross-functional Team Leadership
Management
Marketing
Robin Summary
Robin, based in Chicago, IL, US, is currently a Customer Experience Leader at Discover Financial Services. Robin brings experience from previous roles at Discover Financial Services. Robin holds a 1989 - 1993 Bachelor of Arts - BA in Marketing communications @ Western Illinois University. With a robust skill set that includes Team Leadership, Talent Strategy, Organizational Effectiveness, Creative Problem Solving, Business-to-Business (B2B) and more. Robin has 2 emails and 2 mobile phone numbers on RocketReach.
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