Roberto Mendes Email
Customer Solutions Architect @ Custify
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Roberto Mendes Location
- Romania
Roberto Mendes Work
- Customer Solutions Architect @ (November 2023 - Present)
- Customer Success Manager @ (March 2022 - November 2023)
- Founder and IT Services Consultant @ (April 2020 - Present)
- Fusion CX Sales Cloud Senior Technical Support Engineer @ (July 2021 - March 2022)
- Process Manager @ (October 2020 - July 2021)
- SME @ (October 2019 - October 2020)
- Senior Process Specialist @ (February 2018 - October 2019)
- Destination Executive @ (May 2017 - February 2018)
- Process Associate @ (September 2016 - May 2017)
Roberto Mendes Education
- Escola Secundária de Avelar Brotero
High School Diploma (IT & Business Management)
2011-2014
Roberto Mendes Skills
- Active Directory
- Active Directory Experience
- Build Projects
- Client Relations
- Coaching
- Communication
- Contact Centers
- Contractual Obligations
- Customer Loyalty
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Support
- Delivery Management
- Help Desk Support
- IT
- IT Process Automation
- ITIL
- ITIL Certified
- Incident Management
- Interpersonal Relationships
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Managed Services
- Management Consulting
- Microsoft Exchange
- Microsoft Office
- Negotiation
- Outage Management
- Problem Solving
- Reporting & Analysis
- Resolving Issues
- Resource Allocation
- Service Desk
- Solution Building
- Solution Delivery
- System Integration
- Team Coordination
- Team Leadership
- Team Management
- Team Motivation
- Technical Support
- Ticketing Systems
- Training
- Workplace Transformation
Roberto Mendes Summary
- Roberto Mendes, based in Romania, is currently a Customer Solutions Architect at Custify. Roberto Mendes brings experience from previous roles at Custify, Digital Multi Work, Oracle and Genpact. Roberto Mendes holds a 2011 - 2014 High School Diploma in IT & Business Management @ Escola Secundária de Avelar Brotero. With a robust skill set that includes Active Directory, Active Directory Experience, Build Projects, Client Relations, Coaching and more. Roberto Mendes has 3 emails on RocketReach.
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