Roberto Gonzalez's Location

Mexico City, CDMX, MX

Roberto Gonzalez's Work

  • Director, Service Delivery and Site Director @ TTEC

Roberto Gonzalez's Education

  • ITESM CCM

    1997 - 2001

Roberto Gonzalez's Skills

  • BPO
  • Outsourcing
  • Call Centers
  • Customer Service
  • Workforce Management
  • Customer Satisfaction
  • Team Management
  • Team Leadership
  • Operations Management
  • Contact Centers

Roberto Gonzalez's Summary

Roberto Gonzalez, based in Mexico City, CDMX, MX, is currently a Vice President, Global Site Operations at International Cruise & Excursions, Inc. (ICE), bringing experience from previous roles at International Cruise & Excursions, Inc. (ICE) and TTEC. Roberto Gonzalez holds a 1997 - 2001 ITESM CCM. With a robust skill set that includes BPO, Outsourcing, Call Centers, Customer Service, Workforce Management and more, Roberto Gonzalez contributes valuable insights to the industry. Roberto Gonzalez has 2 emails on RocketReach.
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