Outsource Performance Manager @ (June 2013 - November 2015)
Outsource Operations Manager @ (July 2010 - June 2013)
Operations Manager @ (December 2008 - July 2010)
Team Manager @ (July 2005 - December 2008)
Adrian Costello Education
Bury College
(Music)
2000-2002
Withins High School 1995-2000
Adrian Costello Skills
Leadership
Microsoft Office
Project Management
Microsoft Excel
Training
Customer Service Operations
Customer Service
Account Management
Customer Experience
Outsourcing
Call Centers
Management
Contact Centers
Team Management
Performance Management
Telecommunications
Change Management
Customer Satisfaction
Service Delivery
Stakeholder Management
Team Leadership
Project Delivery
Recruiting
Operations Management
Coaching
CRM
Business Process Improvement
Customer Retention
Project Planning
Sales
Mobile Devices
Process Improvement
Sla
Vendor Management
Avaya
Resource Management
Mobile Communications
Time Management
Business Transformation
Call Center
Strategy
Offshoring
Business Process Outsourcing
Workforce Management
Business Strategy
Team Building
Business Development
Employee Engagement
Strategic Planning
Business Analysis
Adrian Costello Summary
Adrian Costello, based in London, England, GB, is currently a Vice President, Customer Growth at Cloudstaff. Adrian Costello brings experience from previous roles at Cloudstaff, Arise Virtual Solutions Inc. and TalkTalk. Adrian Costello holds a 2000 - 2002 Bury College. With a robust skill set that includes Leadership, Microsoft Office, Project Management, Microsoft Excel, Training and more. Adrian Costello has 3 emails and 3 mobile phone numbers on RocketReach.
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