Roberta J. Santos Email & Phone Number
Head of Operations | Customer Success and MSP Operations | Program Management | Client Retention
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Roberta J. Santos Location
- Las Vegas, NV, US
Roberta J. Santos Work
- Head of Operations | Customer Success and MSP Operations | Program Management | Client Retention @ Contractor (September 2022 - Present)
- Corporate IT Project Manager | Project Management Office @ Golden Entertainment (November 2019 - September 2022)
- Program Manager | Project Management Office @ (November 2018 - November 2019)
- Head Of Customer Experience @ (September 2017 - November 2018)
- Executive Director of Business Development @ Leap Forward Gaming (July 2012 - September 2017)
- Director of Enterprise Strategy, Gaming and Marketing Solutions @ (March 2010 - July 2012)
- Corporate Director of Casino Solutions @ Las Vegas Sands Corporation (August 2004 - March 2010)
Roberta J. Santos Education
- Certified Scrum Master® (CSM®) Scrum Alliance® 2018-2018
- New Horizons
Novell Certification (Networking Engineer and Administration)
1995-1996 - Solano College
Business Management & Computer Science
Roberta J. Santos Skills
- Project Management/Risk Management
- Concise Communicator
- Experience working in Startup Organizations
- Business and IT Strategy Alignment
- Passionately committed to successful Product implementations
- Strong aptitude for thinking strategically and executing methodically
- Program Management/Planning & Forecasting
- IT & Business Strategy Alignment
- Proficient in managing cross-functional project teams worldwide
- Vendor Management Globally
- Project & Product Management/Risk Management
- User Research
- Business Relationship Management
- Agile & Waterfall Methodologies
- Cross-functional Team Leadership
- Project Managment
- Vendor Management
- Program Management
- Enterprise Architecture
- Business Solutions
- Client Interfacing
- Mentoring
- Team Leadership
- Project Management
- Business Intelligence
- Management
- Integration
- Gaming Industry
- Casino Gaming
- CRM
- Business Analysis
- Team Building
- Leadership
- Software Project Management
- Business Strategy
- Strategic Planning
- Casino
- SDLC
- Training
- Change Management
- Business Process Improvement
- Process Improvement
- Marketing
- IT Management
- Enterprise Software
- Budgets
- Gaming
- Hospitality
- Analysis
- Online Gambling
- Strategy
- Online Gaming
- IT Strategy
- Project Planning
- Product Management
- Operations Management
- Casino Management
- Hospitality Industry
- Budgeting
- Customer Relationship Management (CRM)
- Software Development Life Cycle (SDLC)
- Program Management/Planning & Forecasting
- Customer Relationship Management Crm
- Social Media
- Microsoft Office
- Software Development Life Cycle Sdlc
- Customer Relationship Management
- Software Development Life Cycle
Roberta J. Santos Summary
- Roberta J. Santos, based in Las Vegas, NV, US, is currently a Head of Operations | Customer Success and MSP Operations | Program Management | Client Retention at Contractor. Roberta J. Santos brings experience from previous roles at Golden Entertainment, VizExplorer, DirecTech Labs and Leap Forward Gaming. Roberta J. Santos holds a 2018 - 2018 Certified Scrum Master® (CSM®) Scrum Alliance®. With a robust skill set that includes Project Management/Risk Management, Concise Communicator, Experience working in Startup Organizations, Business and IT Strategy Alignment, Passionately committed to successful Product implementations and more. Roberta J. Santos has 2 emails and 5 mobile phone numbers on RocketReach.
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