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Roberta Santos Location
Seattle, WA, US
Roberta Santos Work
Front Office Manager @ (July 2025 - Present)
Guest Service Supervisor @ (September 2024 - July 2025)
Guest Service Agent @ (February 2024 - September 2024)
Front Desk Supervisor @ (July 2023 - October 2023)
Manager @ Monumental Hotel Orlando (August 2017 - June 2023)
Front Desk Supervisor @ Monumental Hotel Orlando (May 2008 - September 2018)
Accounting Assistant @ Ramada Plaza (March 2010 - March 2011)
Roberta Santos Education
Ashworth College
Hotel and Restaurant Management (Hospitality Administration/Management)
2018-2019
Ashworth College
Business Administratiion
2011-2015
Coursera
Business/Office Automation/Technology/Data Entry
Roberta Santos Skills
Administrative Organization
Communication
Customer Satisfaction
Customer Service
Day Of Coordination
Front Office
Front Office Operations
General Office Work
Guest Service Management
Guest Services
Hospitality
Hospitality Industry
Hospitality Management
Hotel Booking
Hotel Management
Hotels
InnRoadPMS
Internal Audits
Interpersonal Communication
MICROS
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Negotiation
Opera
Operations Management
PowerPoint
Problem Solving
Property Management Systems
Reservation
Reservations
Resorts
Revenue Analysis
RommKeyPMS
Skilled Multi-tasker
Social Media
Solid Professional Standards
Teamwork
Telephone Reception
pms
Account Management
Sales
Roberta Santos Summary
Roberta Santos, based in Seattle, WA, US, is currently a Front Office Manager at Residence Inn by Marriott. Roberta Santos brings experience from previous roles at Residence Inn by Marriott, LaQuinta By Whyndham and Monumental Hotel Orlando. Roberta Santos holds a 2018 - 2019 Hotel and Restaurant Management in Hospitality Administration/Management @ Ashworth College. With a robust skill set that includes Administrative Organization, Communication, Customer Satisfaction, Customer Service, Day Of Coordination and more. Roberta Santos has 2 emails and 1 mobile phone numbers on RocketReach.
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