Robert Wakefield-Carl Email & Phone Number
Sr. Partner AI Architect @ Genesys
5 free lookup(s).
If you need more lookups,
subscriptions start at $34 USD/month.
Robert Wakefield-Carl Location
- Rancho Palos Verdes, CA, US
Robert Wakefield-Carl Work
- Sr. Partner AI Architect @ (July 2026 - Present)
- Sr. Director - Innovation Architects @ (February 2018 - July 2026)
- Owner @ FireOnGlass.com (November 2009 - July 2026)
- CTO @ (November 2001 - June 2026)
- VP Operations @ TEC Networks (September 1999 - December 2001)
- VP Europe @ (January 1990 - March 1999)
Robert Wakefield-Carl Education
- Pepperdine University
BA Music Ed (Music, Computers, German, Theater)
1984-1987 - Linfield Christian High School
High School Diploma
1982-1983
Robert Wakefield-Carl Skills
- ACD
- Artificial Intelligence (AI)
- Avaya
- Avaya Technologies
- BOT
- Blogging
- CTI
- CX
- Call Center
- Call Centers
- Call Recording
- Chatbot Development
- Chinese
- Co-location
- Contact Centers
- Contact Centre
- Customer Experience
- Gamification
- Genesys
- Genesys Cloud
- Genesys PureConnect
- Genesys PureEngage
- IP
- IP PBX
- IVR
- LAN-WAN
- MPLS
- Network Design
- Network Security
- PBX
- PureCloud
- PureConnect
- QoS
- Regulatory Compliance
- SIP
- SIP Trunking
- Self Learning
- Speech Analytics
- Speech Recognition
- Telecommunications
- Telephony
- Twilio
- UC
- Unified Communications
- Unified Messaging
- Video Conferencing
- VoIP
- Voice Mail
- Web Chat
- Workforce Management
- Workforce Optimization (WFO)
- TDM
- Cabling
- ISDN
- T1
- Avaya PBX
- Professional Services
- Team Building
- Strategic Planning
- Program Management
- Marketing
- Customer Service
- Business Strategy
- Firmware
- Si
- Software Development
- Lan Wan
- Co Location
- Purecloud
- Multiprotocol Label Switching Mpls
- Pureconnect
- Multiprotocol Label Switching
Robert Wakefield-Carl Summary
- Robert Wakefield-Carl, based in Rancho Palos Verdes, CA, US, is currently a Sr. Partner AI Architect at Genesys. Robert Wakefield-Carl brings experience from previous roles at TTEC Digital, FireOnGlass.com, QoS Telesys and TEC Networks. Robert Wakefield-Carl holds a 1984 - 1987 BA Music Ed in Music, Computers, German, Theater @ Pepperdine University. With a robust skill set that includes ACD, Artificial Intelligence (AI), Avaya, Avaya Technologies, BOT and more. Robert Wakefield-Carl has 1 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Robert Wakefield-Carl?
Find contact details for 700 million professionals.
Top Genesys Employees
David Porter
Managing Director, Financial Services
New York, NY, US
Andy Schuleman
Chief Accounting Officer (CAO)
Baltimore, MD, US
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co