Robert Rupprecht Email & Phone Number
Senior Manager, Technical Support @ Kustomer
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Robert Rupprecht Location
- Orlando, FL, US
Robert Rupprecht Work
- Senior Manager, Technical Support @ (May 2024 - Present)
- Manager, Technical Support @ (May 2023 - May 2024)
- Manager, Technical Support, Kustomer @ (February 2022 - May 2023)
- Manager, Technical Support @ (September 2020 - February 2022)
- Senior Manager of Technical Account Management | Senior Manager of Customer Success @ (August 2018 - April 2020)
- Manager of Customer Success | Manager of Technical Account Management | Manager of Technical Support @ (February 2012 - August 2018)
- Technical Support Engineer Team Lead @ (January 2011 - February 2012)
- Training Specialists Team Lead @ (September 2009 - January 2011)
- Subject Matter Expert @ (November 2007 - October 2009)
Robert Rupprecht Education
- Syracuse University - Martin J. Whitman School of Management
Master of Business Administration - MBA (Entrepreneurship)
2019-2021 - Seton Hall University
Bachelor of Science (BS) (Business Administration; Double Concentration in Sport Management and Marketing)
2003-2007
Robert Rupprecht Skills
- Organizational Leadership
- Operations Management
- Applicant Tracking Systems
- Software Documentation
- Training
- Customer Retention
- Talent Acquisition
- Account Management
- Recruiting
- CRM
- Cold Calling
- Marketing
- Event Management
- Agile Methodologies
- Software Implementation
- Business Process
- Customer Success
- Technical Support
- SaaS
- Salesforce.com
- Salesforce
- Tableau
- Leadership
- Customer Service
- Management
- Team Building
- Mentoring
- Cross-functional Team Leadership
- Written Communication
- Client Relations
- Problem Solving
- Process Improvement
- High Performance Teams
- Organizational Culture
- Project Management
- Strategy
- Business Process Improvement
- Change Management
- Team Leadership
- Microsoft Office
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Outlook
- Customer Support
- Interviewing
- Communication
- JIRA
- Microsoft Word
- Strategic Planning
- Customer Satisfaction
- Lean Six Sigma
Robert Rupprecht Summary
- Robert Rupprecht, based in Orlando, FL, US, is currently a Senior Manager, Technical Support at Kustomer. Robert Rupprecht brings experience from previous roles at Kustomer, Meta and iCIMS. Robert Rupprecht holds a 2019 - 2021 Master of Business Administration - MBA in Entrepreneurship @ Syracuse University - Martin J. Whitman School of Management. With a robust skill set that includes Organizational Leadership, Operations Management, Applicant Tracking Systems, Software Documentation, Training and more. Robert Rupprecht has 2 emails and 1 mobile phone numbers on RocketReach.
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