Robert Robson Location
- Newcastle upon Tyne, GB
Robert Robson Work
- 2023 - now Associate Director @
- 2019 - 2023 Global Head of Consumer Outsource @
- 2008 - 2019 Senior Partner Operations Manager @
Robert Robson Education
- Tynemouth College
Sociology (SOCIAL SCIENCES)
1996 - 1998 - Tynemouth College
Psycology (Human Development and Family Studies, General)
1996 - 1998
Robert Robson Skills
- Workforce Management
- Contact Centers
- Call Centers
- Outsourcing
- Customer Experience
- Stakeholder Management
- Sla
- Telecommunications
- Team Management
- Project Delivery
- Service Delivery
- BPO
- Performance Management
- Business Transformation
- CRM
- Customer Retention
- Business Process Improvement
- Inbound Marketing
- Offshoring
- Vendor Management
- Sales
- Strategic Planning
- Microsoft Excel
- Credit
- Customer Service
- Project Management
Robert Robson Summary
- Robert Robson, based in Newcastle upon Tyne, GB, is currently a Associate Director at Concentrix. Robert Robson brings experience from previous roles at Virgin Media O2 and Virgin Media. Robert Robson holds a 1996 - 1998 Sociology in SOCIAL SCIENCES @ Tynemouth College. With a robust skill set that includes Workforce Management, Contact Centers, Call Centers, Outsourcing, Customer Experience and more. Robert Robson has 2 emails on RocketReach.
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