Robert Michels Email & Phone Number
Contact Centre Solutions Specialist @ Bell
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Robert Michels Location
- Ontario, Canada
Robert Michels Work
- Contact Centre Solutions Specialist @ (June 2019 - Present)
- President @ R.E.Michels & Associates Ltd. (April 2007 - December 2019)
- Director, Infrastructure and Development @ (January 2018 - May 2019)
- Senior Project Consultant @ (March 2015 - January 2018)
- Senior Information Technology Project Manager - Contract @ Gemma Communications (December 2016 - September 2017)
- Senior Consultant, Large Project Transitions - Contract @ (September 2014 - December 2016)
- Chief Technology Officer @ DealNet Capital (CNSX: DLS) (November 2012 - October 2014)
- Chief Technology Officer @ One Contact Inc. (January 2008 - October 2014)
- Director, Global Voice and Data Infrastructure - Contract @ Minacs, an Aditya Birla Group Company (August 2007 - January 2008)
- Director, Infrastructure and Development @ Millennium Care Inc. (May 2004 - April 2007)
- Manager, Technical Services @ Millennium Care Inc. (May 2000 - May 2005)
- Manager, Support Services @ AVITA Technologies Corp. (May 1995 - May 2000)
- Administrator @ (January 1991 - January 1993)
Robert Michels Education
- University of Waterloo
(Environmental Studies)
1988-1992
Robert Michels Skills
- ITIL
- Business Strategy
- Security
- Process Improvement
- IT Service Management
- Troubleshooting
- Disaster Recovery
- IT Management
- VMware
- Telecommunications
- Strategic Planning
- Incident Management
- Computer Hardware
- Integration
- Team Leadership
- Team Management
- Change Management
- Call Centers
- Pre-sales
- SaaS
- Analysis
- CRM
- Cloud Computing
- Networking
- Business Process Improvement
- System Deployment
- Outsourcing
- Business Continuity
- Infrastructure
- Start-ups
- Leadership
- Business Analysis
- Project Management
- Management
- Microsoft Exchange
- Vendor Management
- Requirements Analysis
- IT Strategy
- Service Delivery
- Firewalls
- Software as a Service (SaaS)
Robert Michels Summary
- Robert Michels, based in Ontario, Canada, is currently a Contact Centre Solutions Specialist at Bell. Robert Michels brings experience from previous roles at R.E.Michels & Associates Ltd., S & P Data, PRO-NET and Gemma Communications. Robert Michels holds a 1988 - 1992 University of Waterloo. With a robust skill set that includes ITIL, Business Strategy, Security, Process Improvement, IT Service Management and more. Robert Michels has 3 emails and 2 mobile phone numbers on RocketReach.
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