Senior Contact Center Consultant with 20 years experience in contact center technology and operational best practices including Big 4 Consulting Experience. I bridge the gap between tech vendors and operations trying to figure out how to get the best results from their technology investments and their workforce. Unlike most consultants & vendors who have very limited hands-on experience - I spent the first 10 years of my career running contact centers. Progressing From data analyst, to workforce manager, to Head of Operations & Technology and then into project delivery and now C-Suite Contact Center Technology & WFM consulting.
| Employees | 11 (7 on RocketReach) |
| Founded | 2014 |
| Address | Suite 101, 2275 Upper Middle Rd E, Toronto, Ontario L6H 0C3, CA |
| Industry | Business Consulting and Services |
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7 people are employed at CONTACT4.
CONTACT4 is based in Toronto, Ontario.
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