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Robert Małek Location
Warsaw, PL
Robert Małek Work
specjalista ds. AI @ (March 2026 - Present)
Contact Center Evolution Expert @ (March 2016 - February 2026)
Główny Specjalista ds. Projektów @ (January 2011 - February 2016)
Kierownik Zmiany Hotline, Departament Telefonicznej Obsługi Klienta @ (December 2000 - January 2011)
Kierownik Zespołu Hotline, Departament Obsługi Klienta @ (September 1998 - December 2000)
Robert Małek Skills
Customer Experience
Project Management
Genesys Intelligent Workload Distribution Iwd
Contact Centers
Telecommunications
Business Analysis
Genesys Computer Telephony Integration Cti
Multi Channel Retail
Business Process
Call Centers
Six Sigma Green Belt
Telco
Genesys Computer Telephony Integration
Genesys Intelligent Workload Distribution
Robert Małek Summary
Robert Małek, based in Warsaw, PL, is currently a specjalista ds. AI at InterRisk TU SA Vienna Insurance Group. Robert Małek brings experience from previous roles at Cludo Sp. z o.o., T-Mobile Polska (Deutsche Telekom) and ERA - Polska Telefonia Cyfrowa Sp. z o.o.. With a robust skill set that includes Customer Experience, Project Management, Genesys Intelligent Workload Distribution Iwd, Contact Centers, Telecommunications and more. Robert Małek has 1 emails on RocketReach.
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