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Robert Mahan Location
Millville, MA, US
Robert Mahan Work
Head of, IT Operations North America @ (December 2017 - Present)
Head of, Service Desk Americas and Local IT @ (May 2011 - December 2017)
IT Team Lead @ (January 2004 - June 2011)
Test Technician I @ (January 2000 - January 2002)
Robert Mahan Education
Medway High School 1996-2000
Robert Mahan Skills
Access
Active Directory
Analytical Skills
Budget Forecasting
Budgeting
Budgeting & Forecasting
Business Leadership
Business Process Design
Business Technology
Call Center Development
Change Management
Citrix
Contact Center Management
Contact Center Operations
Contract Negotiation
Cross-functional Team Leadership
Customer Satisfaction
Customer Service
Customer Service Management
Customer Support
Data Center Management
Data Center Operations
Establishing Relationships
Financial Accounting
Global Cross-Functional Team Leadership
Global Delivery
Help Desk Support
IT Asset Management
IT Compliance
IT Consulting
IT Governance
IT Infrastructure Design
IT Infrastructure Management
IT Infrastructure Operations
IT Management
IT Operations
IT Operations Management
IT Project & Program Management
IT Project Implementation
IT Recruitment
IT Service Management
IT Strategy
IT Transformation
ITIL
Incident Management
Information Systems
Information Technology
Infrastructure
Infrastructure Management
Laptops
Leadership
Leadership Development
Management
Matrix Leadership
Matrix Management
Microsoft Access
Microsoft Exchange
Microsoft Office
Microsoft Products
Monitoring Performance
Networking
Online Help
Operating Systems
Outsourcing
Performance Management
Problem Solving
Process Improvement
Project Delivery
Project Implementation
Project Management
Recruiting
Remote Infrastructure Management
Resource Allocation
Self Service
Service Delivery
Service Delivery Management
Service Desk
Service Desk Management
Service Improvement
Service Operations
SharePoint
Stakeholder Engagement
Strategic Planning
Strategic Thinking
System Administration
System Deployment
Team Building
Team Culture
Team Leadership
Team Management
Teamwork
Technical Support
Testing
Ticketing Systems
Troubleshooting
Vendor Management
Visio
Windows
Windows 7
Windows Server
Virtualization
Robert Mahan Summary
Robert Mahan, based in Millville, MA, US, is currently a Head of, IT Operations North America at SWAROVSKI. Robert Mahan brings experience from previous roles at SWAROVSKI, Johnson & Johnson on behalf of Analyst International and EMC. Robert Mahan holds a 1996 - 2000 Medway High School. With a robust skill set that includes Access, Active Directory, Analytical Skills, Budget Forecasting, Budgeting and more. Robert Mahan has 2 emails and 1 mobile phone numbers on RocketReach.
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