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Robert Liddell Location
Taunton, GB
Robert Liddell Work
2023 -now Regional Client Director @
2019 -2023 Director of Customer Services @
2018 -2019 Customer Service Director - SW @
2016 -2018 Head of Customer Contact and Business Support @
2013 -2016 Head of Customer Contact - Southwest One @
2009 -2013 Business Development Manager - Southwest One @
2006 -2009 Senior Team Manager @
2004 -2006 Customer Advisor @
2000 -2004 Customer Care and Complaints Officer @
Robert Liddell Education
Birmingham City University
Master of Business Administration (MBA) (Business Administration and Management, General)
2015-2017
Richard Huish College Taunton
A Levels
1998-2000
The Castle School Taunton
GCSE's
1993-1998
Robert Liddell Skills
CRM software
Contact Centre
Workforce Management
Process Optimization
Certified Project Manager
Call Recording
Call Routing
Process Engineering
Team Leadership
Communications Strategy
Customer Service
Public Sector
Call Logging
Contact Centers
Call Centers
CRM
PRINCE2
Project Management
Strategy
Change Management
Management
Service Delivery
Stakeholder Management
Strategic Communications
Business Development
Business Process Improvement
Outsourcing
Customer Relationship Management Crm
Customer Relationship Management
Robert Liddell Summary
Robert Liddell, based in Taunton, GB, is currently a Regional Client Director at Agilisys. Robert Liddell brings experience from previous roles at Agilisys and IBM. Robert Liddell holds a 2015 - 2017 Master of Business Administration (MBA) in Business Administration and Management, General @ Birmingham City University. With a robust skill set that includes CRM software, Contact Centre, Workforce Management, Process Optimization, Certified Project Manager and more. Robert Liddell has 3 emails on RocketReach.
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