Robert Lakin Email & Phone Number
Senior Director, Strategy and Operations - Customer Operations @ Tekion Corp
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Robert Lakin Location
- Alpharetta, GA, US
Robert Lakin Work
- Senior Director, Strategy and Operations - Customer Operations @ (July 2026 - Present)
- Senior Director, Strategy and Operations - Professional Services @ (March 2026 - Present)
- Director, Strategy and Operations - Professional Services @ (January 2025 - March 2026)
- Director, Professional Services - Enterprise @ (April 2024 - January 2025)
- Senior Manager, Global Professional Services @ (January 2022 - April 2024)
- Strategic Engagement Director @ (May 2020 - January 2022)
- Strategic Engagement Manager @ (May 2018 - May 2020)
- Director, Customer Success (Success, Services, and Support) @ (January 2015 - January 2018)
- Sr. Manager, Customer Success and Experience @ EndoChoice (January 2011 - January 2015)
- Director, Professional Services @ (January 2009 - January 2011)
- Director, Support and Training @ (January 2007 - January 2009)
- Managers, Platform Upgrades Center @ (January 2006 - January 2007)
- Technical Consultant @ (January 2004 - January 2006)
- Technical Implementations Manager @ RelayHealth (formerly Per-Se Technologies) (January 2001 - January 2004)
- Artist Management | Owner @ Iron Lung Artist Agency (January 1999 - January 2001)
- Artist Management @ Graydot Records & Bulletproof Music (January 1995 - January 1999)
Robert Lakin Education
- Art Institute of Atlanta
Music Business
1995-1997
Robert Lakin Skills
- Business Intelligence
- Business Process
- Business Process Improvement
- Business Process Management
- CRM
- Change Management
- Citrix
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Success Management
- EHR
- EMR
- Gainsight
- HIPAA
- HL7
- HTML
- Healthcare
- Healthcare Information Technology
- Healthcare Information Technology (HIT)
- Integration
- Leadership
- Management
- NetSuite
- Oracle
- Process Improvement
- Program Management
- Project Management
- Project Planning
- QlikView Development
- Relational Databases
- SDLC
- SQL
- SaaS
- Salesforce.com
- Salesforce.com Administration
- Servers
- Service Delivery Management
- Software Documentation
- Software Implementation
- Software Project Management
- Start-ups
- Technical Support
- Testing
- Training
- Troubleshooting
- Visio
- qlikview
- PL/SQL
- Visual Basic
- Java
- TCP/IP
- Wireless
- Databases
- Positioning
- Team Building
- Customer Relationship Management Crm
- Consulting
- Software Project
- Market
- Surgery
- Food Service
- Insurance
- Overseeing
- Sales
- Implementation Services
- Adjustments
- Audio Engineering
- Healthcare Information
- Honor
- Implementation Methodology
- Entrepreneurship
- Customer Support
- Organizational Structure
- Internal Teams
- Perceptive
- Resolve
- Lung
- Row
- Information Systems
- Personal Development
- Methodology
- Georgia
- Scorecard
- Physicians
- System
- Business Services
- Voice
- Offering
- Utilization
- Atlanta
- Reporting Metrics
- Engagements
- Software Solutions
- Creative Solutions
- Dog Grooming
- Services Delivery
- Guitar
- Boot Camp
- Medicine
- Technical Teams
- Surgical Centers
- Business Process Development
- Repeatable
- Patient
- Operational Compliance
- Solution
- Mission Critical
- Bakery
- Operational Excellence
- Documentation
- Emerging Technologies
- System Monitoring
- Revenue Forecasting
- Operating Room
- Stakeholders
- Service Delivery
- Pragmatic
- Advertising Agency
- Hospitals
- Food Service Operations
- Laboratory
- Social Media
- Charters
- K 12
- On Budget
- Compliance Monitoring
- Graphic Design
- Accountability
- Communication
- Music
- Enablement
- Music Industry
- Product Delivery
- Healthcare Information Technology Hit
- Visibility
- Array
- Project
- Governance
- Measurements
- House
- Horizon
- Analytic Reporting
- Responsibility
- Manage Multiple
- Customer Experience
- Iron
- Project Teams
- International
- Art
- Executive Management
- Transparency
- Navy
- Amazing
- Start Ups
- Electronics
- E Payments
- Software
- Claim
- Margin Improvement
- Touch
- Compliance
- Net Promoter Score
- Customer Experience Management
- Professional Services
- Hungry
- Manufacturing
- Onboarding
- Platforms
- Nursing
- CEM
- CAPM
- Optimization
- Software Development
- Delivery
- Recruiting
- Mountain Biking
- Commercialization
- Selling
- Customer Relationship Management
Robert Lakin Summary
- Robert Lakin, based in Alpharetta, GA, US, is currently a Senior Director, Strategy and Operations - Customer Operations at Tekion Corp. Robert Lakin brings experience from previous roles at Tekion Corp and Gainsight. Robert Lakin holds a 1995 - 1997 Music Business @ Art Institute of Atlanta. With a robust skill set that includes Business Intelligence, Business Process, Business Process Improvement, Business Process Management, CRM and more. Robert Lakin has 3 emails and 1 mobile phone numbers on RocketReach.
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